Lightroom Classic: Settings not working from a 6d mk2 raw

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  • Updated 8 months ago
  • (Edited)
Hi,

I have a problem with Lightroom and my 6d MK2. When I export the jpeg from a RAW file, the settings are not applied (for ex: there is no noise reduction on the exported jpeg file even if I maximise the noise reduction in LR,..). When I do the same from a jpeg file, it works, the settings are applied and the noise reduction is fine. I tried to do the same with a RAW file from my Canon 450d and its working as well.. I think there is a problem with the RAW files from a 6d mk2? Something is locked somewhere but I cant find the solution.. I tried all the settings from the export window in LR.  thx for your help.
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Manu D

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Posted 8 months ago

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Rikk Flohr, Official Rep

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Let's get some information first:

OS:
Lightroom Version: (Help>System Info...) 
Canon 6D Mark II Firmware Version:
Raw version (Full, sRaw, mRaw):

Can you share a screenshot of your Export dialog?
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Manu D

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Yes sure:

1) -------------------------------------------------------

Lightroom Classic version: 7.3 [ 1164630 ]
License: Trial
Language setting: en
Operating system: Windows 10 - Business Edition
Version: 10.0.15063
Application architecture: x64
System architecture: x64
Logical processor count: 4
Processor speed: 2,6 GHz
Built-in memory: 16281,1 MB
Real memory available to Lightroom: 16281,1 MB
Real memory used by Lightroom: 692,8 MB (4,2%)
Virtual memory used by Lightroom: 852,4 MB
GDI objects count: 584
USER objects count: 2327
Process handles count: 1547
Memory cache size: 31,7MB
Internal Camera Raw revision: 933
Maximum thread count used by Camera Raw: 3
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 209MB / 8140MB (2%)
Camera Raw real memory: 220MB / 16281MB (1%)
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 1920x1080
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:
DirectX: AMD Firepro M4100 FireGL V (22.19.176.1026)



Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic CC
Library Path: C:\Lightroom\Ulysse 2\Ulysse 2.lrcat
Settings Folder: C:\Users\RO\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) AdobeStock
2) Canon Tether Plugin
3) Facebook
4) Flickr
5) Nikon Tether Plugin

Config.lua flags: None

Adapter #1: Vendor : 8086
    D


2) -------------------------------------------------------

Canon EOS 6D MK2 Firmware Version 1.0.2


3) -------------------------------------------------------

RAW Version: FULL  26M  6240x4160

4) -------------------------------------------------------

Export Settings:


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Rikk Flohr, Official Rep

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Nothing looks amiss here.  Just to be sure your preference file isn't corrupt, let's attempt a reset. 

Reset Procedure:

1. Close Lightroom.
2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom. 
3. Overwrite the Preferences when prompted by the dialog.
4. Close Lightroom.
5. Restart Lightroom.

After performing the reset, attempt an export of a raw file with severe noise reduction again and let me know the results. 
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Manu D

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ok I did it but it doesn't work. The noise reduction is not there on the exported jpeg.
Is it normal that all the treatlent settings are still there when I open the catalog? (after the reset)


Do you think I should update the firmware to  1.0.3?
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Rikk Flohr, Official Rep

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If you export to another format, Tiff for example, do the noise reduction setting show up?
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Manu D

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I just tried with Tiff but it's the same result. Noise reduction seems not applying, it's very noisy even with +100 luminance
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Simon Chen, Principal Computer Scientist

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Are you sure you looked at the right exported JPEG/TIFF?
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Manu D

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yes sure, I put the tiff and jpeg on the desktop (almost empty).

I just updated the firmware to 1.0.3
(Edited)
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Simon Chen, Principal Computer Scientist

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Does the noise reduction previewed correctly on screen in Lightroom? Would you be able to share a sample cr2 file with the xmp sidecar file?
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Manu D

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Yes the noise reduction preview is nice in Lightroom. But after the export, it is really bad,.. (there is no noise reduction).  How can I share the file (I'd like to share the cr2, and the exported jpeg). Wetransfer or a similar tool?
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Todd Shaner, Champion

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Export the CR2 file with your adjustments to DNG file format as shown below and upload it to any file sharing site such as WeTransgfer, Dropbox, etc. Copy & Paste the share link in your reply here.

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Victoria Bampton - Lightroom Queen, Champion

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When you're viewing the noise reduction in Lightroom, are you zoomed into 1:1 view? The Fit view isn't perfectly accurate, especially when viewing high noise reduction values.
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Jerry Syder

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I think a preview of what you're seing before(what you see in lighroom), and after(exported file), may help. Also, are you using smart previews? The only reason I'm asking is because smart previews tend to render different results in LR because of their limited dimension i.e. noise reduction can appear differently on such images
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Manu D

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if I zoom to 1:1, the pictures are not really nice,...  that not normal. It was ok with my very very old eos 450d when I used lightroom ,..

Now I have a problem to export to DNG, my develop module is now disabled,..

I'll try to take new pictures after the firmware upgrade.

1 exemple of what I see in LR on the right, and what I see after the export on left


(Edited)
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Todd Shaner, Champion

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Now I have a problem to export to DNG, my develop module is now disabled,..
What Creative Cloud subscription plan did you purchase? https://www.adobe.com/uk/creativecloud/photography/compare-plans.html

Your LR System information is showing as a "trial" version and it probably has expired.

Lightroom Classic version: 7.3 [ 1164630 ]
License: Trial

BTW- I see no noise in either of the posted screenshots. As already mentioned you need to use 1:1 Zoom View when adjusting AND reviewing images for Sharpening and Noise Reduction.