Import dialog design (was user's email address)

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  • Updated 2 years ago
  • (Edited)
Lightroom CC 2015.6.1 on OS X. Import. The user has a choice. They can see the thumbnails of what they will import. Exclusive or, the user can see the subfolder name (or whether there is one). The way this choice is made is with an unlabelled disclosure triangle in the lower left.

In which universe is this a good design? Seriously. I want to know.
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Ralph Hill

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Posted 2 years ago

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Victoria Bampton - Lightroom Queen, Champion

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Ralph, I've removed your email address to save you from spammers, however I don't quite understand what the problem is. You're obviously talking about the full vs. compact Import dialogs, but if you don't like not being able to see the thumbnails, simply don't use the compact version. What's the problem you're having with the full dialog?
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Just Shot Me

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Also you need to update to 2015.8. Do that from the Creative Cloud desktop app.
Where are you importing from? A Memory card or from your hard drive?
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Ralph Hill

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If you accidentally have set a sub folder, you cannot see nor change it in the full dialog.

History:

The new import dialog system with the full and small dialogs magically appeared with a recent update. I saw no announcement about full and small dialogs. 

By default (or, without any action on my part at least), I got the full dialog and the last subfolder I had imported into got used as the "subfolder to import into" or something like that. The subfolder setting was not visible in the full dialog. So, all my imports were not going where I wanted them to go. And, in the view I was given, it was not possible so see why. I saw a control to set the destination but that is not where things were going. I looked for how this could be. No obvious buttons. No preferences. Nothing Google could find me in the documentation. Dumb luck found me the disclosure triangle in the lower left (a long way from the controls that appear to control the destination folder in the upper right).

What I learned:

So after several hours wasted time, I learned that the destination folder was controlled from two different modes, and the control used to navigate from mode one (full) to mode two (compact) is as geographically separated as possible from the controls used in mode one for controlling the destination folder. 

Having the controls for a single concept in two modes is generally considered bad. To have the controls to switch modes be unmarked and geographically separated from the primary controls is worse. 

The full dialog, which uses the full screen is incomplete and it is not obvious to a new user how to get to the compact dialog to fix things.

The compact dialog is incomplete, but at least it is a little easier to figure out how to get from it back to the full dialog.
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Just Shot Me

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Back in 2015.2 (IIRC) there was a new style import dialog implemented. It was real bad for long time users so it was removed and the original dialog was reinstated. To my knowledge the minimum, reduced, compact, and standard option has been there for a long time. Maybe something happened to your settings that toggled the mini dialog to appear. 

On the left is the area you are asking about. The Destination section of the left panel. Maybe that got toggled off. Just right click on one of the other heading and select Destination. If you select Add (If you can select add as that option is grayed out if you use a memory card) the Destination section doesn't no appear and can't be made to appear.
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Victoria Bampton - Lightroom Queen, Champion

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Show us a screenshot illustrating the problem. I have an idea of a possible cause, but I want to make sure I'm imagining the right problem.
(Edited)
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Ralph Hill

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This is what I see when I select file->import.

From here, it is pretty much impossible to tell that the imported files are not going into .../Ralph Media RAID 0/Lightroom/test.



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Just Shot Me

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Problem is with LR seeing the Raid 0 drive and that you don't have the Destination section shown. Right click on one of the other headings, File Handling/Apply During Import, and select Destination.
In that section chose a Subfolder to Copy the images to.

There has been some problems with external RAID drive arrays and OS X > LR. Make sure the RAID drive is updated to the newest firmware for it. You should also check the permissions on that RAID drive.
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Ralph Hill

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Thank-you Just Shot Me.  Things make sense now.

I remain steadfast that there is a UI bug here, just not the one I thought I was reporting. 

How is it that "Destination" pane got hidden (I certainly did not intentionally do it and if I did it accidentally I did not notice that it happened)? Why is it even possible to hide it? Collapsing makes sense, but hide?  And I note that you have to right-click the header of one of the other panes, not the background, in order to unhide panes. Really? This is like playing a game of finding the hidden pane, and that assumes that you know that there is a hidden pane that you are looking for.

If you really want to support complete hiding, why isn't this in preferences? Right button on the header of another pane does not seem like the right place for this control.
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john beardsworth

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How is it that "Destination" pane got hidden (I certainly did not intentionally do it and if I did it accidentally I did not notice that it happened)? Why is it even possible to hide it?
You will have done it accidentally. But I couldn't agree more - users shouldn't be able to hide important panels such as this.
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Just Shot Me

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If you are still having problems understanding this please post over at the Adobe Support forums, Photoshop Lightroom forum, with screen shots of what you are seeing and having a problem with.
This forum is really for Bug reports and Feature requests.
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Ralph Hill

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I think I understand what is happening.

I am attempting to report what I consider a serious UI design flaw. (One of many).