Elements: Guided Tools Move Around as Mouse Moves Around Panel

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  • Problem
  • Updated 1 year ago
  • (Edited)
When using any of the guided features in Photoshop Elements, the scale of the tool panel on the right side changes as the mouse moves around on the panel. This makes it very difficult to impossible to use any of the tools.
Is this an issue with comparability or a bug in PSE?

I am using a Dell laptop with Windows 10.
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Todd Miller

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Posted 1 year ago

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Mayank Aggarwal, Employee

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Hi Todd,

Which version on PSE you are using. Also, it would be great if you could share the screenshot of the problem you are facing.

Regards,
Mayank
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Todd Miller

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I am using PSE15. I am using a 1080 and a 4k monitor, and my laptop has a 1080 screen. Would the resolution settings or video card have anything to do with this issue?



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Michel BRETECHER, Champion

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Just curious:
Does this issue appear only if you are working with both monitor active?
Does it also appear in you work on the laptop only, or on the external 4k monitor?
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Todd Miller

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I've only tried it with all three monitors active because I plan on using the larger 4k monitor. I am away from my computer at this time so I can't check if it happens on just the laptop screen.
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Todd Miller

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I just checked to see if the same issue exists with no auxiliary monitor, using only the laptop. There is no issue using the guided tools.

To connect the monitors to the laptop I use the Dell D3100 docking station. I am no wondering if that may be part of the issue. I will also check with Dell to see what they say.
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Steve Lehman

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Hi Todd,  

I'm Curious, is there a reason you need 2 monitors?  Using 1 fixed most of this problem?  

Have you ever tried 'Expert' mode?  Guided mode, being that it's machine guided, can get in the way of learning full-on.  To be honest, I think most of us use Expert mode, but it's because it loads all of the tools, and gives us full control.  When I teach, I show tools in Expert mode, because I want my students to practice without being guided.  I realize there's a learning curve and the guided mode can help with that, but having full control will help you learn faster and better from mistakes as well as the finished product.   That way you can sit back and marvel your full work.

One of my students used Quick.  When I switched her to Expert she learned much faster.  Don't be shy.  Be bold - boldly go where you've never gone before. (queue theme music)   

Steve Lehman, MCSE responding   
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Todd Miller

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Steve, I don't really need two monitors. My 4k monitor I bought strictly for photography, but my older 1080 one is still good so I kept it connected to my system. And I would like to use the 4k one to view the image while the other monitor has the tool panels so I can have a larger preview of changes. My 4k monitor is 27" , 1080 is 22", laptop screen is 17".

If using on monitor fixes the issue, I prefer it be the 27" 4k monitor. I would then have to use the laptop as a desktop. I just don't have to space for that, and I don't have an auxiliary keyboard.


I will get to the expert mode, but its been many years since I used PSE. Its way different from the last version I used, so I just wanted to see what it can do before I dive into the expert stuff.
(Edited)
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Steve Lehman

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I understand, but just for a convenience, excessive monitors can be an overkill and become a problem.   I have extra monitors left over from a large network.  Being more than a nuisance I won't put them into operation.  As a software engineer, I learned to give up equipment at Microsoft.  There, we had corners of parking garages piled up with working parts as stock rooms were being cleaned out every 3 months.  My extra stuff will be donated.  Students with a hand-me-down laptop cannot afford a desktop.   Charities donate computers to students.   They need equipment.      There are lots of computer monitor dumps and places that will take older computers as long as it has a good processor speed.   They sell cheap or donate.   Some students near a University are taking them, refurbishing and donating.  They have a big student list.   It's needed as much as their used books are needed.   If you were in Seattle I would tell you where.   Take the write off.   

Steve Lehman, MCSE responding   
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Todd Miller

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Good point, my second monitor is taking up space that I could use.

Is it possible to view the photo on one monitor and the tool panels on another?
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Steve Lehman

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Nope.  Again it begs the same question, why would you want to?   If you click on Window> Image>tile - you can get two images side by side, if you only have two images in the project bin.  

Even as a software engineer at Microsoft, I was testing 10 computers simultaneously as each had their own keyboard and monitor.  We didn't use a mouse because we were expected to use alternative key commands, and then we did lots of programming codes on our own computers in our office.   This question came up constantly, "why can't we have only one screen rather than multiples?"  Answer:  we need to test each PC brand with our own software including the monitor that came with it.  Even my own employee computer had only one screen.  

When I was transferred to sales to teach personnel (that's what they do with 40+ age engineers with teaching credentials), I only had one screen.   As a teacher at Microsoft, teaching technology, my class room I had one screen although it was a 7 foot screen for an amphitheater of students, but my podium had its own screen, a laptop facing me.  We learned to work with very little.  

Nix the extra screen.   Toss it to the dog.  Make a planter out of it.   Maybe make a nice birthday gift and give it to your worst enemy.   Even if it works!   An extra screen is nothing to brag about, and a real nuisance to keep.    Toss it.  That's my best advice.  If it's a CRT, it needs a Hazmat dump, which will cost you some money to dump.    That's why I suggested a charity earlier.   

Steve Lehman, MCSE responding