Photoshop CC: billing error on login?

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  • Updated 5 years ago
  • (Edited)
When I open Photoshop CC it informs me that, in essence, my account cannot be billed. Yet, I have an email receipt of sorts stating that this month's debit has been made.
Whas' happening, dude?

bcdozier
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BRUCE C DOZIER

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Posted 5 years ago

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Chris Cox

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What, exactly, does it say when you launch Photoshop CC?
Have you made sure you are signed in on the same email address as your paid subscription?