Lightroom 6: Questions about Lightroom mobile trial

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  • Updated 2 years ago
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I bought a copy of Lightroom 6 through Amazon (from Amazon Digital) a few days ago but I get a screen that says I have 24 days left on my "Lightroom mobile trial."  First, I reinstalled. Then, after a call to Adobe who sent me to a website to do a chat, the second person told me to ignore the trial" warning. 

When I look in "system info", it tells me it's Lightroom 6 with a perpetual license.  Anybody else had this problem?

As for Lightroom itself, it's a great program.
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Paul Bottoms

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Posted 2 years ago

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Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

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It's fine, it's just allowing you to trial the mobile/web sync for a few weeks. When that time's up, the mobile/web sync will stop working but Lightroom itself will continue.
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Carlos Cardona

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Victoria's right, Adobe's backend systems are very iffy, leading you down false paths with buggy code. Eventually it sorts itself out (if you hit the correct button! ;-)
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Victoria Bampton - Lightroom Queen, Champion

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To be fair, that bit's not so iffy. It's designed to work that way so you have time to return the perpetual version and switch the subscription if you find you really want the mobile sync.
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Carlos Cardona

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OK, good point, but I'm constantly, needlessly, troubleshooting Creative Cloud after it's already installed, working fine, and THEN it loses it's way! Or you have to authenticate 4 times before it stops badgering you. Is it bad code or bad servers, mere mortals can't tell!
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Dan Hartford

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LR 6 with perpetual license does not include LR Mobile, Sync, or web storage.  When you installed LR6 it installed LR as a perpetual license (you probably had to key in a license key during the install process or it will ask for one at the end of 30 days) - but it also turned on the 30 day free trial of the additional things you'd get with LR/cc (the rental version).  The warning you got is in reference to one of those LR/CC things and not LR itself.  So, as others have mentioned, just ignore the message unless you intend to use LR mobile, or other associated web based tools.  

If you do want to use LR Mobile or make use of some free web storage or use any other of the LR associated cloud or web based products then you bought the wrong thing.  What you wanted was LR/CC (creative cloud) version which is a rental.  It's $9.99/mo and includes LR, the big Photoshop, LR Mobile, some web storage, and a few other things.