Photoshop: Question to participate in survey pop-up window stops photoshop CC from opening.

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  • Updated 4 years ago
  • (Edited)
Hi, when I try to start photoshop CC i get a request to participate in a survey. No matter what I reply the result is the same: photoshop does nothing. If I wait a minute and click on the pCC icon again the same question shows up again... What to do? If I try to quit photoshop I have to force quit it.

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Karlolav Lunde

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Posted 4 years ago

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Karlolav Lunde

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The problem suddenly resolved itself when I accepted Creative clouds request to install photoshop (I already had) and now when I work in photoshop I get random requests to download apps I already have. But still it says I have no apps... Getting a bit worried.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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I would suspect a permissions issue. Have you tried installing and running from a new Admin user account? http://blogs.adobe.com/crawlspace/201...