ELEMENTS 12 Slow and locks up on my system

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  • Problem
  • Updated 5 years ago
  • (Edited)
Installed PSE12 yesterday. It's slow and buggy. Locks up and freezes. Won't close when I click the X. My PSE11 runs smooth as silk. Do you have an update? I'm about to take my copy back to Costco if this doesn't get straightened out.
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Hope White

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  • frustrated

Posted 5 years ago

  • 1
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Vaishali, Employee

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Have you created a new catalog in Elements 12 or converted your Elements 11 catalog to Elements 12 catalog? If it is a new catalog, has it completed generating thumbnails?
Also could you check your media analysis preferences and let us know which all analysis options are checked(go to Edit>Preferences>Media Analysis).