Elements Organizer doesn't display thumbnails for jpeg files from my Nexus 4

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  • Problem
  • Updated 4 years ago
  • (Edited)
PSE 12 doesn't display thumbnails for jpeg files from my Nexus 4. This is not due to broken links. The problem does not occur if the files have been previously edited before importing and it goes away if I edit them in PSE 12. The thumbnails display perfectly with all other software both on my phone and Windows 7 laptop.

The problem is illustrated below. Two thumbnails are visible for files which had previously been edited in Picasa. The other thumbnails are missing.

Photo of Fred Brigham

Fred Brigham

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Posted 4 years ago

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