Photoshop Elements: PSE 9 Error message "Could not print because of a program error" when printing

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  • Updated 7 years ago
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Have been using PSE 9 for about a year with no problems on an XP Professional Computer. Recently have been unable to print anything. Error message "Could not print because of a program error". I have uninstalled PSE 9 and reinstalled - no improvement.
I recently installed Laser Soft Silver Fast Version 8 upgrade for my scanner. Could this be creating a problem with PSE.

gdamant2@yahoo.com
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Gordon Damant

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Posted 7 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Gordon, I would try disabling any SilverFast software and try again. It sound like there's some sort of driver conflict.
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Gordon Damant

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Jeffrey:
Thanks for the reply.

I have already tried uninstalling SilverFast 8. But that does not appear to solve the problem. I still get the same message.The printer Epson R2400 works fine with all of my other programs, so it's not a printer malfunction. Prior to the upgrade I had SilverFast 6, and everything worked with no problems.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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In Photoshop Elements, can you go to Help>System Info... and copy the text from the System Info dialog and paste it here? Want to see if there are any obvious conflicting components.