Photoshop Elements: PSE 9 crashes when trying to create Shutterfly photo book

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  • Updated 7 years ago
  • (Edited)
When I try to create a photo book using shutterfly, 11x8 size, pse closes. I've reinstalled pse without success.
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Darryl Engelke

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Posted 7 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Are you on Mac or Win?

If Win, can you dig up the Organizer log file and see if there's any clues in it?

http://www.johnrellis.com/psedbtool/p...
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Darryl Engelke

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Forgot some details, using iMac OS 10.6.8 and here is some info from the crash report...

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000000000000c
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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We'd need to see more of the crash report. Specifically more details on the process that crashed in Thread 0.