PSE 9 CRASHES in Photo Editor. Can't Get Photos opened!

  • 1
  • Problem
  • Updated 6 years ago
PSE 9 immediately crashes while in editor whenever I attempt to hit; File, Edit, Image, Enhance, Layer, Select, Filter, View, Window It does not crash when I hit tools or panel on the right. However that does me know good because I can't get a photo open before it crashes.
Photo of Elizabeth Thomas

Elizabeth Thomas

  • 1 Post
  • 0 Reply Likes
  • furious! Been trying all day!

Posted 6 years ago

  • 1
Photo of Neeraj

Neeraj, Employee

  • 122 Posts
  • 12 Reply Likes
Hi,

Please try to open the application after resetting the preferences file.
Press alt(option)+ctrl(commad)+shift before launching the application, press yes to delete the preference.
or

if you have third party installed plugin , try to launch the application without them.

thanks,
Neeraj