Elements 12 Organizer - Video Issues

  • 1
  • Problem
  • Updated 4 years ago
  • (Edited)
I can't seem to play .mts video from my Organizer v12. Plays audio fine, but not video or thumbnails.
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Robert Catino

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Posted 4 years ago

  • 1
Photo of Vaishali

Vaishali, Employee

  • 212 Posts
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Do you have PSE or PRE installed?

Regards,
vaishali
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Robert Catino

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I have PSE v12 (just upgraded) and PRE v10 installed.