Elements 12 crashes when I try to backup the catalog.

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  • Updated 4 years ago
  • (Edited)
Windows Vista. File - backup catalog - preparing files - please wait box appears -
Then the message -
Elements Organize has stopped working.
I have a 250gb Freecom Toughdrive in USB slot (where I want the backup).
Without the USB hard disk:
backup catalog - preparing files - backup options - full backup - calculating total media size - destination settings -
BUT I have insufficient space on the laptop, so connect the USB hard drive - go back - select full backup -
Organizer has stopped working - close program
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Antony Ragg

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Posted 4 years ago

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