PSE 11: downloaded full version, but getting emails about trial

  • 1
  • Problem
  • Updated 6 years ago
  • (Edited)
As per FAQ instructions for paid users, I downloaded PSE 11 using the serial number supplied by Adobe. I keep getting emails regarding the trail version. Do I have the full version or not?
Photo of Bill Pintard

Bill Pintard

  • 5 Posts
  • 0 Reply Likes

Posted 6 years ago

  • 1
Photo of Scott V

Scott V, Employee

  • 820 Posts
  • 16 Reply Likes
Hello Bill,
If you entered the serial # during the install and had a "green check" and it completed the install. Then you have the full version installed. Disregard the emails about the trial. Also if you launch Elements 11 then goto the help menu and see the word "deactivate" then your software has completed the software activation. If it has not activated, then you would see "Activate" under the help menu