Photoshop Elements: PSE 10 causing whole machine to slow down

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  • Problem
  • Updated 12 months ago
  • Solved
  • (Edited)
PSE 10 recently installed and bogged down entire computer so much had to remove software. Long-term use of Elements.
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Scooter

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Posted 7 years ago

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Chris Cox

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What OS?

And what were you doing in Elements that could cause that?

That isn't something that normally happens, and probably means there is something else about your system causing the slowdown.
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Scooter

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Chris, I have XP. Just having PSE 10 installed bogged my computer up. When using PSE, the organizer was very slow--for example, click a pic to enlarge and slowly showed up, very blurry for multiple seconds before focusing. Editor tended to freeze the computer. Windows would show "High CPU Usage" by PSE during multiple types of tasks.
This is my 3rd upgrade of PSE and never experienced anything like this.
I did not remove PSE 8 before installing PSE 10, thinking it would overwrite. Is this a problem?
Removed PSE 10 and computer back to normal.
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Chris Cox

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Just having it installed doesn't do anything. It isn't running until you launch the organizer or editor. The Organizer could run slow due to disk problems, or bugs in some anti-virus or other utility software that slows down file access.

If the whole computer froze (and required a reboot), then you are probably looking at hardware problems.
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Brett N, Official Rep

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Chris is right, simply installing the software will not effect your system beyond taking up more hard drive space. However, if you are running low on hard drive space, this can slow things down.

Can you tell us more about your computer? RAM? CPU?
System hard drive (c:) capacity and current free space?
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Scooter

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You were correct--my computer had become infected with multiple viruses.
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Stephanie Ernandes

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I am having a problem with Photoshop Elements 10, just put it on my computer, it worked fine for a week or two and as of tonight it is bogging down terribly. For example, taking anywhere from 11 to 30 seconds or more to switch from one photo to the next... I love Elements, I have been using it for years, but I can't even use it at this slow rate... I read on another web site that it can bog down with large photo collections, I think I have over 20,000 in my collection, is there any way to fix this?
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Brett N, Official Rep

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Try disabling auto-analysis from the Media Analysis section preferences (just uncheck all of the options).
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Jean Lawless Revloch

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Hello. Can you guide me to find that option. I've just installed elements 15
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Michel BRETECHER, Champion

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Open the organizer and use the menu: Edit >> Preferences >> media analysis.
Also have a look at the editor, Edit >> Preferences >> Performance, let Elements use about 80% of the RAM.  Preferences >> scratchdisk
http://kb2.adobe.com/community/publishing/856/cpsid_85658.html

Also in the organizer, menu  Edit >> Preferences >> Files: uncheck Auromatically search and Reconnect
and in the menu File >> Watched folders, don't include any folder (remove if exist...)

PSE15 is really different from PSE10 but the idea is the same, don't use background tasks which require a lot of processing power and memory.
That said, to get better help, it would be necessary to give more info about your system. For instance by copying and pasting here the content of the menu Help >> system information.
Also you could describe your actions, in the organizer and editor to tell where PSE is slow.
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Jean Lawless Revloch

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Hi thank you so much for this, have made the suggested changes and going to try it out.  below is the system info

Adobe Photoshop Elements Version: 15.0 (20160905.m.97630)  x64
Operating System: Windows 7 64-bit
Version: 7 SP1
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX
Physical processor count: 4
Processor speed: 2993 MHz
Built-in memory: 8174 MB
Free memory: 2015 MB
Memory available to Photoshop Elements: 6986 MB
Memory used by Photoshop Elements: 79 %
Image tile size: 1024K
Image cache levels: 6
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
OpenGL Drawing: Disabled.
License Type: Perpetual
Serial number: 91550976114028404011
Feature::Dummy Feature: OFF
Application folder: C:\Program Files\Adobe\Photoshop Elements 15\
Temporary file path: C:\Users\Revloch\AppData\Local\Temp\
Photoshop Elements scratch has async I/O enabled
Scratch volume(s):
  C:\, 1.81T, 1.30T free
Required Plug-ins folder: C:\Program Files\Adobe\Photoshop Elements 15\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Photoshop Elements 15\Plug-Ins\
Additional Plug-ins folder: not set

Installed components:
   ACE.dll   ACE 2016/02/08-16:54:52   79.571024   79.571024
   AdbePM.dll   PatchMatch 0000/00/00-00:00:00   1.   1.
   AdobeLinguistic.dll   Adobe Linguisitc Library   9.0.0   
   AdobeOLS.dll   Adobe Online Services   5.0   
   AdobeOwl.dll   Adobe Owl   5.2.9   
   AdobePDFL.dll   PDFL 2016/02/10-01:11:50   79.172107   79.172107
   AdobePIP.dll   Adobe Product Improvement Program   7.3.1.136.44704   
   AdobeXMP.dll   Adobe XMP Core 2016/02/13-01:11:19   79.158978   79.158978
   AdobeXMPFiles.dll   Adobe XMP Files 2016/02/13-01:11:19   79.158978   79.158978
   adobe_caps.dll   Adobe CAPS   9,0,0,5   
   AGM.dll   AGM 2016/02/08-16:54:52   79.571024   79.571024
   ahclient.dll    AdobeHelp Dynamic Link Library   2.1.0.1   
   amtlib.dll   AMTLib (64 Bit)   9.0.0.21 BuildVersion: 9.0; BuildDate: Mon Mar 9 2015 0:54:5)   1.000000
   ARE.dll   ARE 2016/02/08-16:54:52   79.571024   79.571024
   AutoCropCore.dll   SmartCrop   1.0.0.1   
   AXE8SharedExpat.dll   AXE8SharedExpat 2015/12/09-01:10:22   79.569144   79.569144
   AXEDOMCore.dll   AXEDOMCore 2015/12/09-01:10:22   79.569144   79.569144
   Bib.dll   BIB 2016/02/08-16:54:52   79.571024   79.571024
   BIBUtils.dll   BIBUtils 2016/02/08-16:54:52   79.571024   79.571024
   boost_date_time.dll   photoshopdva   8.0.0   
   boost_signals.dll   photoshopdva   8.0.0   
   boost_system.dll   photoshopdva   8.0.0   
   boost_threads.dll   photoshopdva   8.0.0   
   cast_api.dll   Cast   1.0   
   cg.dll   NVIDIA Cg Runtime   3.0.00007   
   cgGL.dll   NVIDIA Cg Runtime   3.0.00007   
   CIT.dll   Adobe CIT   2.1.0.1   2.1.0.1
   CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1
   CoolType.dll   CoolType 2016/02/08-16:54:52   79.571024   79.571024
   dvaaudiodevice.dll   photoshopdva   8.0.0   
   dvacore.dll   photoshopdva   8.0.0   
   dvamarshal.dll   photoshopdva   8.0.0   
   dvamediatypes.dll   photoshopdva   8.0.0   
   dvametadata.dll   photoshopdva   8.0.0   
   dvametadataapi.dll   photoshopdva   8.0.0   
   dvametadataui.dll   photoshopdva   8.0.0   
   dvaplayer.dll   photoshopdva   8.0.0   
   dvatransport.dll   photoshopdva   8.0.0   
   dvaui.dll   photoshopdva   8.0.0   
   dvaunittesting.dll   photoshopdva   8.0.0   
   dynamiclink.dll   photoshopdva   8.0.0   
   ems.dll   Elements Organizer   15.0   
   ExtendScript.dll   ExtendScript 2015/04/17-16:55:22   80.1017022   80.1017022
   FaceDetector.dll   FaceDetector 0000/00/00-00:00:00   2.0.1.1   2.0.1.1
   icucnv40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339   
   icudt40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339   
   icuuc40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339   
   JP2KLib.dll   JP2KLib 2015/12/12-01:07:20   79.260497   79.260497
   libeay32.dll   The OpenSSL Toolkit   1.0.1p   
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)   
   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0   
   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0   
   LogSession.dll   LogSession   7.3.1.136.44704   
   manta.dll   Manta   1.   1.
   mediacoreif.dll   photoshopdva   8.0.0   
   MPS.dll   MPS 2015/12/17-12:31:30   79.569495   79.569495
   pdfsettings.dll   Adobe PDFSettings   1.04   
   Photoshop.dll   Adobe Photoshop Elements Editor   15.0   
   platform.DLL   Adobe Help System   1, 0, 0, 1   
   Plugin.dll   Adobe Photoshop Editor   16.1   
   PSArt.dll   Adobe Photoshop Elements Editor   15.0   
   PSViews.dll   Adobe Photoshop Elements Editor   15.0   
   ScCore.dll   ScCore 2015/04/17-16:55:22   80.1017022   80.1017022
   seledit.dll   Seledit   1.0   
   ssleay32.dll   The OpenSSL Toolkit   1.0.1p   
   svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0   
   tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 3, 2015, 0408   
   updaternotifications.dll   Adobe Updater Notifications Library   9.0.0.3 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   9.0.0.3
   updatersingleproduct.dll   Adobe Updater Single Product Library   8.0.0.19 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   8.0.0.19
   VulcanControl.dll   Vulcan Application Control Library   5.2.0.35   
   VulcanMessage5.dll   Vulcan Message Library   5.2.0.35   
   WRServices.dll   WRServices Fri Jul 31 2015 07:50:10   Build 0.21834   0.21834


Required plug-ins:

   Accented Edges 16.1
   Adjust Facial Features 15.0
   Angled Strokes 16.1
   Auto Divide 12.0.1
   Auto Shake Reduction 15.0
   Average 16.1 (2015.1 x001 x003)
   Bas Relief 16.1
   BMP 15.0
   Camera Raw 9.6
   Camera Raw Filter 9.6
   Chalk & Charcoal 16.1
   Charcoal 16.1
   Chrome 16.1
   Clouds 16.1 (2015.1 x001 x003)
   Color Halftone 15.0
   Colored Pencil 16.1
   Comic 13.0
   CompuServe GIF 15.0
   Conté Crayon 16.1
   Correct Camera Distortion 15.0
   Craquelure 16.1
   Crop and Straighten Photos Filter 15.0
   Crosshatch 16.1
   Crystallize 15.0
   Cutout 16.1
   Dark Strokes 16.1
   Difference Clouds 16.1 (2015.1 x001 x003)
   Diffuse Glow 16.1
   Displace 15.0
   Dry Brush 16.1
   Extrude 15.0
   FastCore Routines 16.1 (2015.1 x001 x003)
   Fibers 15.0
   Film Grain 16.1
   Filter Gallery 16.1
   Fresco 16.1
   Glass 16.1
   Glowing Edges 16.1
   Grain 16.1
   Graphic Novel 13.0
   Graphic Pen 16.1
   Halftone Pattern 16.1
   Ink Outlines 16.1
   Lens Blur 16.1
   Lens Flare 15.0
   Liquify 15.0
   Matlab Operation 16.1 (2015.1 x001 x003)
   Mezzotint 15.0
   MMXCore Routines 16.1 (2015.1 x001 x003)
   Mosaic Tiles 16.1
   Multiprocessor Support 16.1 (2015.1 x001 x003)
   Neon Glow 16.1
   Note Paper 16.1
   Ocean Ripple 16.1
   OnEdge 1, 0, 0, 1
   Paint Daubs 16.1
   Palette Knife 16.1
   Patchwork 16.1
   Pen and Ink 13.0
   Photocopy 16.1
   Picture Package Filter 16.1 (2015.1 x001 x003)
   Pinch 15.0
   Pixar 16.1 (2015.1 x001 x003)
   Plaster 16.1
   Plastic Wrap 16.1
   PNG 15.0
   Pointillize 15.0
   Polar Coordinates 15.0
   Poster Edges 16.1
   Radial Blur 15.0
   Read Watermark 4.0
   Reticulation 16.1
   Ripple 15.0
   Rough Pastels 16.1
   Save for Web 15.0
   ScriptingSupport 16.1
   Shake Reduction 15.0
   Shear 15.0
   Smart Blur 15.0
   Smudge Stick 16.1
   Solarize 16.1 (2015.1 x001 x003)
   Spatter 16.1
   Spherize 15.0
   Sponge 16.1
   Sprayed Strokes 16.1
   Stained Glass 16.1
   Stamp 16.1
   Straighten and Crop Image 12.0.1
   Straighten Image 12.0.1
   Sumi-e 16.1
   Texturizer 16.1
   Tiles 15.0
   Torn Edges 16.1
   Twirl 15.0
   Underpainting 16.1
   Water Paper 16.1
   Watercolor 16.1
   Wave 15.0
   WIA Support 16.1 (2015.1 x001 x003)
   Wind 15.0
   ZigZag 15.0

Optional and third party plug-ins: NONE


Plug-ins that failed to load: NONE

Installed TWAIN devices: NONE
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Stephanie Ernandes

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Thank you so much, that did it!!
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Mark Lee

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Thank goodness for this forum! 35,000 images in PSE 5 upgrade to v10 killed my PC.

Spoke to Customer support, they put me onto Tech support - 1.5 hours on hold on the phone, no answer and this forum fixed the issue in seconds!

There should be a warning in the system for users importing from previous version with large catalogs to advise them of the implications of the "Default" Media Analysis section!

I see the benefits of it but not at the expense of basic PC operation and the 3 weeks of workflow destruction I had to experience!
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Kristene Maguire

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I also encountered this problem. My whole computer was so incredibly slow, programs not responding and freezing An almost new and top of the range laptop became virtually unusable. Thanks to this forum I have now unticked the default media analysis settings and hey presto all now seems fine. I have spent days trying to solve this problem and no-one, that is, computer manufacturer, Adobe, local computer store had any idea how to solve this problem. My opinion is this analyser must be running in the background or something most of the time, as the problem with my computer was happening whether Photoshop Elements 10 was open or not.
Any more problems with this software and I'll be getting rid of PSE permanently.
If you've also had a problem restoring your catalogue; error message you need to update the firmware for you disk drive, refer to that blog for answers. Adobe support were unable to provide answers to these problems. They need much better training!