PSE 10 crashes when people recognition started.

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  • Problem
  • Updated 6 years ago
I have been using PSE 10 for a couple of months now. I have tagged and organized 13,500 photos and have invested a lot of time in this organization. With the last set of photos I added to the catalog, the program crashed with a "Elements 10 Organizer has stopped working" message.

The problem may be related to the people recognition function. I was tagging people when it all started. Now I can't use any tagging without the program crashing.

I had read the forums and tried everything I can find to correct the problem. I have removed all of the last set of photos from the catalog and the computer. I have re-installed PSE 10. Nothing seems to help.

Any suggestions?
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Joy Stephen

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Posted 6 years ago

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