Elements 9: Save in Version Set with Original does not Work for New Photos

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  • Updated 3 years ago
  • (Edited)
When I load new photos, my PSE 9 will no longer save an edited JPG in a version set. The "Save in Version Set with Original" check box is greyed out. I have completely rebuilt the index to my catalog but the problem persists. This is very frustrating to me.

If I go to edit a older photo in the catalog, the save in version set is checked and all works correctly.

My photo repository and catalog reside on a network-attached drive, but I don't see why that should be a consideration here.

I have seen several internet posts that say that save in version set only works with Quick Edit, and it does work for me in Quick Edit. But I can't believe that is a new restriction. Quick Edit is a nearly useless tool, doesn't even have crop.

A corollary problem is that when I am editing a file in a tagged selection of photos, and then save that file with the save in organizer box checked, where does the file go??? It does not get appended to the current tagged selection, even though that is what I desire to happen. It is supposed to be in the Organizer but I cannot find it.

Thanks for any assistance,
Ken
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Pat Sills

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Posted 7 years ago

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Ankur Agrawal, Employee

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Hi Pat,

'Save in version set with Original' is available only when your the original image is already present in Elements Organizer. Since, you are opening a new file which is not present in Organizer, the versions set option is not available while saving the edited file.

What you can do is:
1) On opening a new file, go to File menu --> Organize open file
2) Now, edit your image.

In this case, you'll get the option of version set while saving the file.

- Ankur
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Pat Sills

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Hi Ankur,

The original image that I am editing is most definitely already in the Organizer. I select an image in the organizer, and then CNTL-i to launch the editor.
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Ankur Agrawal, Employee

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In that case, the version set option should be present. Can you try it once more?

When a file (already present in Organizer) is opened in Editor, the file gets a red banner with a lock and text 'Edit in Progress' in Organizer. Please check if this is exactly what is happening on your system.
If yes, then press Shift+Ctrl+S in Editor to save the file.

What is the format of the file that you've opened?

- Ankur
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Pat Sills

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Thanks for your continued dialogue with me.

I open the file from the Organizer and then make an edit to it. I am familiar with the red edit in progress banner. It does NOT appear.

The format of the file that I have opened is .JPG and the save format is JPEG.

Pressing Shift+Cntl+S in Editor brings up the same dialogue box as Cntl+S, the one with the same in version set grayed out.

Please note that I can edit older pics from the same catalog and Organizer view with no problems. Any pics that were loaded up to about one year ago can be edited with no problems whatever. When I edit, the red banner with the yellow pad lock icon appears in the organizer for the pic being edited. Then when saving "save with version set" is enabled and all is well.

The problem occurs with pics with JPG files from multiple digicams from multiple mfrs, so not related to the output of a particular digicam.

Ken
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Ankur Agrawal, Employee

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Honestly, I really don't see any reason why jpg imported in last one year will behave differently.
Whether jpg or jpeg or camera raw, the behavior should be consistent. I tried at my end with various formats and things worked perfectly fine.

While I am trying to re-create it at my end, can you please share the results for following

1) Import an image in Organizer.
2) Now, open this image directly in Editor (i.e. not via Ctrl+i in Organizer). You can use File -> Open in Editor.

What happens in this case - do you see a red band in Organizer?
do you get 'version set' option in Editor while saving?

- Ankur
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Pat Sills

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Ankur,

Thanks for your continued help. Here is an interesting sequence of steps:

Select an image from my latest tagged photo set. Go to menu: Edit->Edit with Photoshop Elements. Editor launches. No red bar in Organizer. Make an edit. Now File->Save. Dialogue box has save in version set grayed out. No joy.

Now take same image and drag it to desktop. Rename the image. Import it into PSE using the Get Media commands. Image appears in Organizer by itself. Select image. Now Edit->Edit with Photoshop Elements. Red bar appears over image in Organizer. Make an edit then Save. Dialogue box shows save in version enabled and checked.

The original photoset was imported from a USB-connected SDHC card. Why would one import behave differently from another?

Ken
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Ankur Agrawal, Employee

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Ken,

I'll need more info to narrow down the issue:

1) What happens in the scenario when you don't rename the image and import it as it is from desktop? For this you might need to delete the file which is already present in Organizer.

2) What happens in the scenario when you rename a file on your USB and import it in Organizer?

3) Please share the complete path and file name of one of the files present on SDHC Card. A special character or special name could cause a failure.

4) Can you try the original issue on a new catalog in Organizer?

Thanks for your patience.

- Ankur
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Pat Sills

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Ankur,

You are a super diagnostician! Here are the revealing results of the suggested steps in previous post.

1. Drag image P1211967 to desktop. In Organizer, delete image from catalog and hard disk. Reimport image P1211967 into Organzier from desktop. Edit is successful, red bar displayed, save in version set enabled.

1a. Drag entire photoset folder from USB-connected SD card onto desktop. Now import photoset from desktop folder into a new test catalog. Edit with no issues.

2. Rename P1211967 on SD card to "test image". Import into Organizer. Problem persists.

3. Path on USB SD is k:\dcim\1020olmp\p1211967

4. Issue persists in new catalog for images imported directly from the USB connected SD card. No issue with images imported from desktop as in 1a above.

So the problem is isolated to images imported directly from the USB port into the Organizer. Strange. I am running XP SP3 and the card reader is built into my Sony desktop PC.

Thanks very much for your continued help.

Ken
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Ankur Agrawal, Employee

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Thanks for the kind words. I have one more thing in my mind.

What happen when files are imported from a Pen Drive or any external card reader? Please try if you can.
Actually, I want to isolate it further if it is a problem with inbuilt card-readers.

I the mean time, I'll try to figure out the problem at my end also and will get back to you on this.

- Ankur
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Pat Sills

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Hi Ankur,

Using a completely different PC (so as not to contaminate the experiment), I directly loaded a USB thumb drive with a photoset from the out-of-camera SDHC card.

I plugged the thumb drive into my PC and imported the pics into a new Catalog so as not get any duplicates. Then I tried to edit several of the pics. No joy. No red banner and save in version set is grayed out.

FYI, my internal-to-PC SD card slot does not support SDHC so I always use a small SDHC adapter that plugs into the USB 2.0 port in my PC.

Finally, just as another experiment, I plugged my card reader with SDHC card into an external powered USB hub, and reimported some pics into the Organizer (after deleting the pics from the prior experiment. Once again, problem persists.

All other uses of this USB subsystem work fine. I have USB connected mouse, UPS monitor, and other accessory stuff that exhibit no problems.

So my guess is this problem is a function of PSE interacting directly with the XP USB driver. But I have no idea how PSE middleware, specifically the import function works.

Ken
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Ankur Agrawal, Employee

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Thanks Ken for the detailed info and for your patience.

No luck in reproducing the issue at my end. I tried with multiple USB connected devices and things worked perfectly fine for me.

I'll give it a shot once again and get back to you if I get something.

- Ankur
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Terence McKee

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I know this post was some years ago, but I found it helpful. In case anyone else gets this far I will post my solution. I deduced that the link to the editor was corrupt. So the following solved it:
Step 1: find photoeditor.exe file in the adobe program files oflder
Step 2: copy and then paste the exe file
Step 3: optionally rename it to "myeditor.exe"
Step 4: go to the menu, edit, options, editor
Step 5: add "myeditor" as an alternative editor and remove tick against the elements editor.
Now when I edit an image, the red bar does appear, and I can save in version set

I hope this helps someone!
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Michael Pendl

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Hi Terence,

I suffer from the exact scenario discussed by Pat, above. I am using a MAC with Yosemite (PSE version 13.1.1). PSE does not seem to allow me to select the editor as an optional editor because it is already available within the system (even if I deselect it). But, I do appreciate your input and may pursue this issued further. Thanks for the tips.

Mike Pendl
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Terence McKee

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Thank you for letting me know, I appreciate it. I have now kept PSE editor AND myeditor. When the PSE editor fails, I use myeditor once or twice and then miraculously the PSE one will do save in version set again. I cannot explain why.
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Michael Pendl

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Hi Terence, It's nice to know someone else is "out there." I just tried reinstalling the software, but still have the same issue - wierd. If I learn anything I will try to let you know. I might try the "chat" feature with Adobe, next (when time allows).