This conversation has been merged. Please reference the main conversation: Elements 9: Microsoft Visual C++ Runtime Error
I have Windows 7 64 bit OS. I have PSE8 and PSE9 on my computer. I can get into PSE organizer and editor fine. When I upgraded to PSE9, everything worked fine for about 9 months then received a Run Time C++ error that did not allow me to get into the editor. I can still get into the organizer. So to sum it up. PSE8 works fine, PSE 9 can't use the editor. I was told to post to this site to provide feedback since I have been on a decision with "Bill" fromt he manufacture on the amazon site on providing feedback to PSE9 purchasing. Hope you can help. I want to be a loyal Adobe customer and while it may be a bug caused by a 3rd party program, my computer is a working computer with no fluff or gaming and I keep it clean and updated. PSE* is "compatible" with all the 3rd party programs but PSE9 is not for whatever reason. Please help!