Elements 12: Application stops working between launches (every few days/weeks)

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  • Problem
  • Updated 3 years ago
  • (Edited)
Since one year I have PSE12, 2 week ago it doesn't open, I can not open the program anymore. I had support from helpdesk, it worked about 8 days. Yesterday I can't open this programma. Who can help me for this problem. Reaction will be appreciated, thanks a lot, Regards, Roland
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Roland Cuypers

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Posted 3 years ago

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Roland Cuypers

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Since one year I have PSE12, 2 week ago it doesn't open, I can not open the program anymore. I had support from helpdesk, it worked about 8 days. Yesterday I can't open this programma. Who can help me for this problem. Reaction will be appreciated, thanks a lot, Regards, Roland
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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What error does it give? Do you have any anti-virus, system/registry cleaners on your system? It sounds like something is damaging or removing files that are necessary for Elements to run.
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Roland Cuypers

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Hi sir, It don't give an error; it's symply stopped...
Please I need help for this problem
Thanks foor your feedback

Regards,
Roland