Elements 12 shows endless "searching" dialog on Windows Vista service pack 2

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  • Problem
  • Updated 3 years ago
  • (Edited)
Photoshop Elements 12: was correctly installed (Windows Vista pack2), but it is impossible tot startup. Lots of people reported this problem, recently. They report problems with PSE12 and (only) Vista, not with other Windows versions.
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joke ter Harmsel

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  • frustrated (extremely)

Posted 3 years ago

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Chris Cox

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What problem? What sort of error are you seeing?
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joke ter Harmsel

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After opening PSE12-icon on the desktop I am asked to login (again). After doing that, the screen starts searching and searching.... endless. It's impossible to close that search-screen with the red cross at the right upper-side of the screen. The only way to close the searching-screen is to shut down the PC.
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Ashley Irons

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Did this problem ever get resolved? I am having the same problem and I would really like to use my expensive program instead of having the disk collect dust. Thanks in advance for any insight you can give.