Elements 15: Not syncing to iTunes. Worked on V13

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  • Updated 2 years ago
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  • (Edited)
I had PSE V13 and just updated to V15 and uninstalled V13. iTunes does not see the catalog from V15. I went to regedit "currentcatalogpath" on the version 13 entry which remained to the new catalog path. I got back in iTunes the elements entry but no albums show up. What else can I do to fix this?
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James O'Rourke

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Posted 2 years ago

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Photo of Bob Gager

Bob Gager, Adobe

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Official Response
Hi James:
Thanks for bringing this one to our attention.

Turns out it's a problem with iTunes. We've reported it to Apple, and they already have a fix. It will be in the next update to iTunes, although they did not share a date when that would be released. It sounded like soon though.

And, yes, this does happen every year. Cast blame where you will, but keeping two applications from two different companies on two different release schedules can be a challenge. We do work closely with Apple so they know changes are coming, and have an opportunity to update iTunes as soon as possible.

Cheers

Bob