Elements prompts Lightroom CC upgrade after 14.1 update installed.

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  • Updated 2 years ago
  • (Edited)
After updating PSE 14 to 14.1, I now get prompts to upgrade to Lightroom when doing certain edits. Didn't get that before, and wondering if there is a way to disable these prompts, as they slow down my workflow!

It seems to occur whenever I edit a RAW photo in ACR, then open the photo in PSE Editor and go to make further adjustments. Running Win7 64bit, currently no LR installed, though I did try a trial of it a year or so ago.

I have another thread here, which has a screenshot posted by another user. https://forums.adobe.com/thread/20506...
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Jeremy Griffin

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Posted 2 years ago

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Akshaya Saxena, Employee

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Jeremy,

Are you seeing the message every time you open a RAW file to edit? That should not be the case.
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Jeremy Griffin

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No, it's not EVERY time I open a RAW file in ACR, but most of the time if I open a RAW file in ACR and then PSE and try to perform an edit such as Smart Brush, it'll prompt for LR or PS CC.
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Akshaya Saxena, Employee

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When you say 'open a RAW file in ACR and then PSE', are you opening the RAW file from within PSE? I mean, through File -> Open functionality in PSE?
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Jeremy Griffin

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My PC is set to open .nef files using PSE as the default aplication, so when I double click a .nef file it opens PSE which in turn opens the ACR module where I make changes to exposure, contrast etc. After making my changes, I click on "open image" which then brings me into the PSE editor, where if I go to make edits such as spot healilng brush or similar, I get a prompt about LR or PS.

The point is, before this update, I didn't get this prompt, and it is now effecting my workflow in a negative way. Is there a way to get rid of this annoyance? I realize PSE is a lesser program, but I spent good money on it none the less, and shouldn't be constantly pestered to upgrade to something I don't need.
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Akshaya Saxena, Employee

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Jeremy,

I now understand your workflow. Would it be possible for you to upload a screen grab of the prompt being shown?

In 14.1 update, we have added a little bit of messaging towards LR and PS upgrades because they are the next level of editing. But, we have done it in a very non-obtrusive way. This way, for someone who does not want to upgrade, should not feel that the workflow is being hampered. The prompt on opening a RAW file comes once in 7 days. And it has a 'Don't Show Again' option from third appearance onwards.

But, in your case, you are seeing the message on using any brush like spot healing brush once the file is opened in Editor - not before launching of the ACR dialog. That is strange. Attaching a screen grab here would make me understand the exact message being shown.

+ Akshaya
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Jeremy Griffin

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I will try to get some screen grabs later after work. Here is one from another member on the adobe.com help forum https://forums.adobe.com/servlet/Jive...
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Akshaya Saxena, Employee

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Yes. This is the message I was talking about.

It should come before opening of ACR dialog. And this would come once in 7 days only. From third appearance onwards, it would have a 'Don't show again' option as well.

But you are seeing prompt for ACR or PS once you have the file opened from ACR in Editor and then a brush is being used. That is why I wanted to see the screen grab.

Can you let me know the frequency of the message? This would require you to try opening some RAW files in Editor - one after another - to see timing of the message (before ACR dialog or during brush operation) and how many times. So, you can do it in your spare time.

Let me know the results on this thread.
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Jeremy Griffin

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I've now found that I can just change the image to 8bit in ACR before opening in PSE Editor, and that solves the problem.