Elements 2019 (version 17.0) inactive button during face recognition - bug

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  • Problem
  • Updated 3 months ago
  • (Edited)
I use extensively the People Tag feature for my Family pictures collection.
After adding new images to the collection I let PSE starts the face recognition process. 
Many times the process can recognize the face and thus, I need only to click on the check-button to confirm and the process attaches the tag to the person in question.

However many times the process is not able to correctly identify the person and thinks it is someone else. In this case one has to click on the "x" button to indicate a wrong choice was made by the process. This "x" button does not work, it's inoperative. 
As a work-around one can confirm the choice and then click on the incorrect name tag to change it to the correct name.

Adobe engineers, are you aware of this bug?

 
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Jack Klaber

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Posted 3 months ago

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