Elements 2018: Organizer Edit Panel with two monitors

  • 1
  • Problem
  • Updated 10 months ago
  • (Edited)
With PSE 2018 Organizer on Monitor 2 on right side and PSE 2018 Editor on monitor 1 on left side, when right clicking on image in Organizer, edit panel come up on monitor 1 over PSE 2018 Editor. Impossible to get Edit panel to appear on monitor 2.
Photo of robert lee

robert lee

  • 5 Posts
  • 0 Reply Likes

Posted 10 months ago

  • 1
Photo of Steve Lehman

Steve Lehman

  • 620 Posts
  • 78 Reply Likes
I've had this before.   Sorry.   Two monitors do not work with PSE.  If you continue with it, you may end up with a half-image on Monitor-1.   It's resolution does not support two screens.  Disconnect one to bring it to normal.   

Steve Lehman MCSE Windows engineer   
Photo of robert lee

robert lee

  • 5 Posts
  • 0 Reply Likes

Thanks for your quick response but you misunderstand me.  

I have the Organizer program on the right monitor and the Editor program on the left (Monitor 1). This has worked perfectly normally in versions 14 and earlier, and with monitor 1 (left) set to Main Display as is my usual setup.

But with APE 2018, when selecting an image from the Organizer to be loaded into the Editor, the edit panel comes up on Monitor 1 over the Editor and cannot be got onto monitor 2 where it should appear over the Organizer. 

When monitor 2 (right) is set as main display and used for Organizer, then Organizer edit panel appears as normal on monitor 2.

See attached photo.

Best regards

Robert Lee

Photo of robert lee

robert lee

  • 5 Posts
  • 0 Reply Likes
Note also that if monitor 2 is on the left (with Organizer) and monitor 1 is on the right (with Editor) as main display, then Organizer works as expected. See pic below. It seems only to be a problem when monitor 2 is set to be on the right with monitor 1 on the left as main display.
Photo of Jack Klaber

Jack Klaber

  • 143 Posts
  • 22 Reply Likes
For what it is worth, I have tried to duplicate this error/bug on my setup with two monitors and PSE13.
As I always use two monitors I have not had any problems with PSE13 and two monitors.
Setting up your scenario with PSE13 I could not duplicate this problem. Not with editor on main monitor nor editor on other monitor.
HTH
Photo of robert lee

robert lee

  • 5 Posts
  • 0 Reply Likes
Yours is my point. The problem is with Elements 2018 version. Previous versions (including as you say PSE13) worked fine with two monitors. 
Photo of Steve Lehman

Steve Lehman

  • 620 Posts
  • 78 Reply Likes
Frankly, I'm not sure why I would have 2 screens for one program, as there is no advantage what's-so-ever.   I had 3 monitors at Microsoft but there I had 17 programs to work with each day and such setup made sense AND it never worked correctly anyway.    In my test lab I had 20 computers to pound on and all had screens.   I really didn't need 3 main screens to work with.   I gave them up as it got dumber each day, as its problems multiplied.   

In the past Photoshop has never supported two monitors in any correct manner, as there was always a long running forum of fixes for that, and it just never stopped.  I won't argue such things anymore.  Two monitors has always had bugs whether now or some time in the future it can.  I know this is a a beehive with more problems to come.   I don't need two screens as I multi-task.   I told you what I think and I won't argue.   My advice was disconnect one to see if that's the problem.   You won't.   So, I'm out.   

Jack had luck with it, maybe he can help you.   Maybe he has his editor on his first monitor, and his organizer on a second monitor (for whatever reason if there is one).   Go fer it Jack.   Robert needs help.   
Photo of robert lee

robert lee

  • 5 Posts
  • 0 Reply Likes
It remains that the 2018 version has a bug that previous versions did not (evidently also including 13) - all as said in my initial post. Now lets see if Adobe deal with it.
Photo of Steve Lehman

Steve Lehman

  • 620 Posts
  • 78 Reply Likes
OK Robert,  

Like I said, if Jack can tell you how to work two monitors, you will have it your way.

Otherwise, most of us won't say because it depends upon your hardware configuration and Windows version.   This is not a Photoshop problem because Photoshop does not have a setup page of instructions for that, as it is not Adobe supported.  

I am a Windows engineer, a network chief, and two monitors for one program is not usually supported for Photoshop.   Photoshop is highly robust and complex as it is.   

Let Jack help you.  Maybe he has a way to tell you.  But I will bet he won't, unless you can tell him your hardware configuration, Windows version and ALL information pertaining to your computer.  I asked for that before, and again, you are not giving us any information.  And again ...  for that reason, I am out.   

Steve Lehman, MCSE (Microsoft VCertified Systems Engineer) for Robert's info  
Photo of Jack Klaber

Jack Klaber

  • 143 Posts
  • 22 Reply Likes
During the period I was using PSE2018 (about a week) I did not notice any problem with the fact I was using two monitors. So I suspect your display card(s) must be the culprit.
I'm using a single graphic card NVIDIA GeForce GTX 750 Ti with double outputs and uptodate driver of course.
But because PSE2018 has more issues (reason I scrapped it from my system) it might easily be a bug when using two monitors. I don't think Adobe will do something about it. So it works or you'll have to put up with it....
Photo of Sandeep Singh

Sandeep Singh, Official Rep

  • 107 Posts
  • 17 Reply Likes
Hi Robert & Jack,
Thanks for sharing the information with us.
We are able to reproduce the issue and will send this issue to the concern team.
Regards,
Sandeep