PSE 14: Artisul Tablet and touch screen laptop always act like Pan Tool regardless of what ool I have selected.

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  • Problem
  • Updated 2 years ago
My touch screen laptop has always had this issue: when I try to use a tool in Photoshop elements 14 by tapping and dragging my finger on the screen, all it does is pan around the same way it would as if I were using the Hand tool. This makes it impossible to draw with a touch pen or by hand. I didn't mind too much since I had an Artisul tablet (one of the ones with a screen). For six months, this has let me draw in PSE14, but after a recent windows 10 update, the tablet started having the exact same issues as the screen. I tried uninstalling and reinstalling the driver, I tried updating the driver, I tried changing some settings in the tablet menu, all the while I restarted my laptop a total of four times. Nothing seems to fix this issue. Is there a settings menu somewhere that I'm missing? Should I contact Artisul or Microsoft? I need this for work.

Thanks in advance for any assistance you can offer.
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Isaac Friedman

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  • confused and frustrated

Posted 2 years ago

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