pse 13 wont sstart after upgrade off win 8.1 to win 10 worked fine.... what is next?

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  • Updated 2 years ago
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upgraded to win 10 from win 8.1 machine PSE 13 ran great on win 8.1 now starts to load and wont finish gets this message PSE 13 editor has stopped working. Any help on work around etc. would be greatly appreciated. Thanks.
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kb8man

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Posted 2 years ago

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James Baird

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Let's face it. Adobe could care less about all the problems of drivers and other matters related to its products.
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kb8man

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so there is no solution?
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Brian Brown

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Hello both. I agree Adobe don't care about driver problems following updates of OS. The same goes for Apple. I have had problems with PSE11 following updates on Mac. Both Adobe and Apple have blamed each other for not updating software to be compatible.
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Steve Lehman

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As with any Windows upgrade, expect any application to lose their linking with Windows.  Application will link with a DLL (dynamic link library) and those could be in a slightly different place per each Windows.  In Windows 10, Elements may not be looking in the right place. So you need to save your personal files, then remove the old Photoshop Elements 13, and reinstall it.  In Windows 10 you will go to your Windows icon (left-bottom corner) in that list, find Settings, in the search windows at the top-right, type apps, and it will give you links where you can remove or reinstall applications.  Install PSE13 again over Windows 10. It will rewrite any files left over.  
Another thing that might happen is that Elements will use your video driver. Photoshop uses a lot of video.  Don't be alarmed if you need to download an updated driver. Also, Windows 10 has a backup video driver on its board, as it can revert back to a Windows standard video driver.  You won't see any differences except a DOS window may flash now and then.  It's not your monitor going out or not your drivers going out.  It's a heads up to keep your computer updated.  If you're going to own a highly technical program, you need to start thinking maturely like a tech, but never forget - you are not a tech.  But like a tech, keep your computer updated.