PSE 13 and Epson Stylus Photo 1400 and OS.X El Capitan 10.11.6. Can't change print quality or media type

  • 1
  • Problem
  • Updated 2 years ago
Unable to change settings in print dialogue box. Can only print in draft quality (useless). Have downloaded latest drivers from Apple.
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Leslie Weeks

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  • frustrated at having an excellent, but useless A3 printer.

Posted 2 years ago

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Steve Lehman

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Did you try reinstalling PSE 13?  Did you updating your printer drivers?  Updating Apple doesn't necessarily update your printer drivers automatically.  Go to your printer's "update driver".  Then, reboot  your printers (on/off).  That gets the print drivers to work.  Whenever Apple auto-updates, the print drivers gets bumped.  Try a printer driver update before reinstalling PSE 13.  I don't work with Apple, just Windows.  But print drivers get jostled with Windows especially after an auto-update.  My money is on that.  Steve Lehman, MCSE   
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Leslie Weeks

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Tried everything you suggested apart from reinstalling PSE 13. Don't think that's the problem as I get the same print dialogue box if printing from apps other than PSE 13 and again the print settings can't be changed