Elements 12 Organizer hangs and is usless

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  • Updated 3 years ago
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How can I stop Organizer from trying to importing files that are not where Organizer imported them to? I mainly use Organizer to import the images off my camera, this time I forgot to change the location to save them in. After the downloading was complete the folder was moved to where it was to have been saved. Now Organizer wants to import these non-existent pictures into itself and hangs. It hangs itself now every time Organizer is opened trying to import the pictures that do not exist where it is looking for them. Most application when they cannot find what is requested display an error message and move on. I say most applications because Adobe software does not. This renders Organizer useless for all future usage.
When PSE 12 sees that images were not imported it asks if I'd like to import them. Organizer does not do the selected (No) it try's to import then images anyway. It also ignore the check option to apply this to all future occurrences.
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Richard W Rose

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Posted 3 years ago

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Michel BRETECHER, Champion

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Richard,
You are right to start a new discussion rather than using the other one which is a different problem:
http://feedback.photoshop.com/photosh...

Before commenting on the behaviour of the two automatic processes:
- automatic detection and reconnecting of missing files
- watched folders,
it's necessary to know exactly how you moved your files or folders.
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Richard W Rose

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Via explorer - drag and drop from libraries/MyPictures to the desired drive and folder. The drive in this case was a local attached external Hard Drive.
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Michel BRETECHER, Champion

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When you import to the wrong folder, the catalog is updated with the wrong paths and drive identification. If you use the catalog manager to move the folders in the left 'folders' panel by drag and drop, the organizer tells the Explorer to do the move AND it updates the paths in the catalog to the new destination.
If you move your folders or files from the Explorer, the catalog has wrong paths, which results in 'missing' or 'disconnected' files. At that stage, it's still easy to use manually the 'reconnect' procedure by browsing to the new folder. If you have kept the default 'automatic' reconnection, the process will start, which is annoying.
I suspect you have not only moved whole folders, but the files in those folders which makes reconnection harder.
I can even imagine you were in a situation with two automatic processes: one which marked the 'missing files' and started to search for them, the other one recognizing new imported files and trying to import them... but finding they were still in the catalog, even though marked as missing...

Keep in mind that this horror story means that your catalog is 'broken' until it's repaired, but you can still use or create a new one and your organizer is not useless for another usage.
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Richard W Rose

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Your suggestion for doing it the correct way is great information. The problem really comes when the application cannot be stopped from doing it's our thing. While its doing that we cannot do the items you suggest. The dialogue box that will not close when selected. Then when "no" selected it goes off and does does the search anyway. If it's going to handle things that way why is it giving us the option?