Elements 12: "Application Hang" Error. W7x64.

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  • Updated 4 years ago
  • (Edited)
Photoshop Elements Editor 12 will not open in W7 x64. Performed all the forum suggestions and still it will not open. The screen is stuck on "initialing panels". Re-installing program did not work. Event Viewer error is "application Hang - Unknown". Thank you.
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Diana Goss

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Posted 4 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Diana, did Elements ever work for you on this system? If so, what changed? Did you install any 3rd party plug-ins?
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Diana Goss

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Thank you greatly for replying Jeffrey!

Elements worked perfectly for a long while. The only thing changed is that I added a Wacom Intuos pen tablet to my devices.

Since my post, I found several malwares. I purged them in safe mode and now I can open the organizer but editor still hangs and won't open. I am at a loss.

Again thank you so much. I need adobe editor to perform my duties at work.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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I would try reinstalling the Editor. It sounds like the installation was damaged by malware.