PSDs destroyed by CS6

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  • Updated 5 years ago
Greetings,

we're using Photoshop CS 6 (13.1.2 64bit on Mac OS 10.8) and have serious problems:
The program hangs when storing a psd or running a command, the only thing that helps is restart.
When saving or working: masks in individual layers are added, changing colors, images cut into strips

Content or other graphics will disappear

If I manually fix the error again, they occur again when another layer is clicked

A "fixed" file may become unusable with the next click

The problems are increasing to the end of the project because the size of the psd is growing.

in the text layer dip graphics / pixels / stripes on

Contents of the graphics layers are replaced

screenshots:
example 1
original:
destroyd:
destroyd:

example 2
original:
destroyd:
destroyd:

example 3
original:
destroyd:
destroyd:

We already did a clean install of Photoshop and MAC OS, and even switched to a new MacBook. The error persists.
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db-central gmbh

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Posted 5 years ago

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Chris Cox

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The only thing we've seen like that would just re-arrange text layers, and that was fixed in an early dot release.

Are you sure you have all the updates installed?

And if you force quit the app while it is saving - the file being saved is likely to get damaged.