Photoshop CC: Crashing in win 7 Pro 64bit

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  • Updated 4 years ago
  • (Edited)
re installed photoshop, when i launch the program it immediately crashes.
error message "Adobe Photoshop CC 2014 has stopped working" "a problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is available."
The is no fault module #
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Michael White

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Posted 4 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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I would suspect a bad video driver.

Determine what video card you have and go *directly to the manufacturers website (nVidia or ATI/AMD)* and download the latest driver: http://blogs.adobe.com/crawlspace/201...

Just doing Windows Update won't give you the latest and greatest drivers. You must go directly to your card manufacturers website to check for driver updates.