Photoshop: CS6 won't launch (Win XP)

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  • Updated 6 years ago
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Photoshop 6 within the CS^ Creative Suite Premium Design & Web ... installed fine but will not open/launch. Automatic error report was sent to Microsoft. PC user. Windows XP with service pack 3. Any ideas? HELP.
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Robin Yerian

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Posted 6 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Do any of the other suite apps launch correctly? Or is Photoshop the only app that doesn't launch? Does it give any sort of error?

Errors on launch usually indicate permissions issues, or outdated video driver, or a bad plug-in.

First, make sure your video driver is up to date. Determine what video card you have and go directly to the manufacturers website (nVidia or ATI/AMD) and download the latest driver. GPU and OpenGL support | Photoshop CS4, CS5: http://adobe.ly/OpenGL