Photoshop CC didn't install correctly - vcredist_x86

  • 1
  • Problem
  • Updated 5 years ago
  • (Edited)
Hello, photoshop didn't install correctly, gives this errors

Exit Code: 6
Please see specific errors below for troubleshooting. For example, ERROR:

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 2 error(s)

----------- Payload: Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.325 {55B82130-18F9-11E2-8D43-00215AEA26C9} -----------

ERROR: Third party payload installer vcredist_x86.exe failed with exit code: 1638

ERROR: Failed to repair Microsoft Visual C++ 2010 Redistributable Package (x86). Please try repairing it by double clicking on the executable at "C:\Users\Nataly\AppData\Local\Temp\{61DB921E-4C74-4250-84EF-DD4C8A207759}\Photoshop_14_LS20\Adobe CC\payloads\Microsoft VC 2010 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2010 Redistributable Package (x86) from Microsoft website - www.microsoft.com

-------------------------------------------------------------------------------------
Photo of Nathalie Petrova

Nathalie Petrova

  • 1 Post
  • 0 Reply Likes

Posted 5 years ago

  • 1
Photo of Ashutosh Nigam

Ashutosh Nigam, Quality Lead

  • 20 Posts
  • 2 Reply Likes
Hi,

It seems Microsoft Visual C++ 2010 Redistributable Package is corrupt,

Please download it from:
http://www.microsoft.com/en-in/downlo...

Then try re-installing Ps after restarting your system.

Regards,
Ashutosh