PS CS6 crashes on opening png file

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  • Updated 8 months ago
I am running PS CS6 64 bit on WIN7, the moment I try to open a png file PS crashes, I am unable to understand why.
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Bahadur Asher

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Posted 6 years ago

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Chris Cox

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Do you have more than 4 scratch disks assigned in Photoshop's preferences?
Do other filters or file formats also crash?
Does it crash on any PNG, or just specific files?
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Bahadur Asher

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Hello Chris,
Sorry for replying you after such a delay,
Yes I have more than 4 scratch disk (6 scratch disk) assigned in the preferences
No this is the only file format that makes it crash
No it crashes on any png, even on the png's created by Photoshop
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Chris Cox

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Set the scratch disks to just 4 disks, restart Photoshop and try again.

With more than 4 scratch disks, you'll crash anytime you use any of the Mondo plugins (which includes several file formats in addition to the filters).

That's a known bug that we're testing a fix for.
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Saikat Chowdhury

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Thank u soooooo muchhhh.. its work