Photoshop: CS5 Crashes when I select File>Automate>Batch

  • 3
  • Problem
  • Updated 3 years ago
  • Solved
  • (Edited)
Photoshop CS5 crashes when I select File>Automate>Batch. It used to work fine, but now it does not. v 12.0.4 x32
Photo of David Savarino

David Savarino

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Posted 6 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
You have TWAIN installed as well as a TWAIN device installed:

Twain Acquire 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Twain Select 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])

Installed TWAIN devices:
EPSON Perfection V500

Remove the TWAIN plugin from the plug-ins folder, restart Photoshop and it should resolve your issue.

Troubleshoot plug-ins (Photoshop CS5 and CS4):