Photoshop: Disk Error when trying to print (Mac/Lion/CS5.1)

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  • Updated 6 years ago
  • (Edited)
Why is PS CS5.1 giving me a disk error when I send file to print? Does not happen in CS5. I'm stumped. Anybody have this experience? I cannot print any file in 5.1 at this point. Running Lion.Thanks.
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deborah davis

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Posted 6 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Do you have the latest drivers?

Have you tried running Photoshop in 32bit mode and printing from there?

How to run Photoshop in 32bit mode: http://adobe.ly/Run32bit
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deborah davis

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Yes the drivers are up to date and work with all my other adobe software. I've never run ps in 32 bit mode. Aside from potentially fixing my issue, is there any advantage to this? Most often, 16 bit is requested. Thanks so much for your help.
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Chris Cox

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Most of the time that we've seen this, it was due to a damaged driver install (missing files).

In two cases, it was fixed by resetting Photoshop's preferences (and we guess that the printer driver info in prefs was referencing an older version of the printer driver).
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Haydee Verdia

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I am having the same problem not being able to print from Photoshop CS5.1.
I upgraded yesterday from CS5 and now only Photoshop doesn't print any of my documents on my Epson Printer. It was working fine yesterday. All other Adobe programs I have print just fine. Can't figure this one out. I have been troubleshooting all morning, and I find I have exhausted all possibilities. Is there a new plug-in that we are not aware of that might have been eliminated when upgrading? I also upgraded the printer driver Epson Stylus Photo RX680, and still the only program that doesn't want to print is from Photoshop. Sounds like a glitch in Photoshop CS5.1

NEED HELP!!!