PS crashes when saving in PNG format or opening PNG file

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  • Updated 5 years ago
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At some point today, Photoshop began crashing every time I attempt to save in PNG format. It does not even get display the screen for adjusting PNG settings.

After Googling a bit, i saw the some people who had this problem could not open PNG files either. I tried that, and I cannot open PNG files now.

This changed this afternoon. I did not load any new software between it working and it not working.
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jimstoic

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Posted 5 years ago

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Chris Cox

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Which version of Photoshop?
Which OS version?
Have you installed all the Photoshop updates?
Do you have any third party plugins (especially one that handles PNG)?

And the only people having problems opening PNG in Photoshop are ones with corrupt files or files that aren't actually PNG.
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jimstoic

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Photoshop CC with all updates installed. Windows 8. No third-party plug-ins.

Uninstalling and reinstalling Photoshop solved the problem. It had nothing to do with the files.
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Chris Cox

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OK, so some file was corrupted, or something else was interfering.