PS crashes in Save dialog box only when I select 'computer'

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  • Updated 4 years ago
Everytime I navigate the Save or Save As dialog box, CS6 will crash whenever I select 'computer'.

I can navigate fine by clicking 'Network' or 'Libraries'. But as soon as I click 'Computer' - it crashes. And, of course, 'Computer' is the best way to select the proper file folder. It's really really trying my patience.

I have Windows 7, 64 bit. Adobe Master Collection CS6.

Any suggestions would be appreciated.
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Adam Comstock

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Posted 4 years ago

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Chris Cox

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Do you have any utilities or system extensions that modify the OS save dialog, or attempt to provide thumbnails for files in the OS save dialog?
Do you have any utilities that modify the OS filesystem behavior? (antivirus, backup software, etc.)

Have you tried updating or disabling them to see if they are affecting the OS save dialog?