PS CC will not print a full 17x22 file. (epson driver issue)

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  • Updated 4 years ago
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Generated a file to test Canvas paper on a Epson 3880. PS CC only prints bottom third of file. Opened same file in PS CS6, it printed fine. Mac PREVIEW opened file and also printed entire file.
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Bill Struth

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  • Frustrated. Tried getting help last night waiting over 30 minutes to be told call back in morning.

Posted 4 years ago

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Chris Cox

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That is an issue with your settings or your printer driver (because we've seen this happen several times with Epson drivers). Photoshop gets the page size info from the driver, and prints the image into the specified area. But the driver sometimes gets confused and doesn't print the whole thing, or mis-scales the image - and we don't know why, but Epson has released some new drivers to correct such problems in the past.