Photoshop CC 2014 Screen Size

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  • Updated 4 years ago
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PS 2014 screen has large ICONS. Edit preferences pages are larger than screen and cannon access OK button. The only way out of preferences is the ESC key. Need Help
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Bill Gobbel

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Posted 4 years ago

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Chris Cox

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That would only happen if you enabled the 200% UI scaling in Photoshop's preferences on a small display.

Reset the Photoshop preferences if you cannot see the preference to turn it back off.
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Janet Wamsley

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Dear Chris -- How do I enlarge the icons on the toolbar to be visually accessible? I'm using CC on a Windows 8.1 platform with a 23" monitor. The resolution is 1920 by 1080 (recommended), which works fine with my other applications.

For me, the issue isn't so much the icon size as the sensitivity required to open the arrows on the lower corners to get to the options within them (such as selection tool to magic wand)
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Chris Cox

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See my previous reply.
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Janet Wamsley

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Is Adobe developing an option to fix this? For me, it's a dealbreaker.
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Chris Cox

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We already supplied a 200% UI scaling option in Photoshop CC 2014.
But you're using a pretty normal resolution display.
So I'm really not sure what you are asking for.
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Janet Wamsley

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Thanks for getting back to me. Where should I be looking for the UI interface scaling option?

When I go to Edit>Preferences>Interface, I've seen the option for font size, but evidently I've missed the option for the 200% scaling for the icons on the toolbars.

Thanks again.
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Janet Wamsley

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When I closed and reopened Photoshop and looked at the view option, the only screen option I have is Standard. The full screen options are grayed out, as are the 100% and 200% figures.

When I check "About Photoshop" I have Adobe Photoshop cc verizon 14.1.2 x64.
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Chris Cox

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Then you are not using CC 2014 (version 15.x).
Please install CC 2014, then enable the 200% UI scaling option.
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Janet Wamsley

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Thanks for getting back to me. I seem to be having trouble getting to version 15.x. I tried to install Photoshop from the Creative Cloud yesterday, to use it for the first time. I've been using Lightroom for the past five years, and have version 5.0 which I installed before Creative Cloud came online. It's been great, and I haven't had any problems with it.

Today when I tried to go to Creative Cloud stream, my account listing says I installed Photoshop CC 2014 and updated Creative Cloud one day ago. When I've gone to the Apps tab, it gives me a button to update Photoshop CC, and says its installing Photoshop CC 2014. I clicked on the more information link, and it took me to release notes for 2014.1 dated August 5, 2014. The installation thermometer got to about 84%, and then said ïnstallation failed. When I clicked "for more information" it said installation complete, but some optional components not installed.

When I opened, closed and reopened Photoshop, it still had version 14.2.1.
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Janet Wamsley

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This is the message found when I clicked on the "learn more" link under Photoshop cc (2014) and followed the more information link below the Installation failed report.

Exit Code: 6
Please see specific errors below for troubleshooting. For example, ERROR:

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 2 error(s)

----------- Payload: Microsoft Visual C++ 2012 Redistributable Package (x64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20} -----------

ERROR: Third party payload installer vcredist_x64.exe failed with exit code: 2147942750

ERROR: Failed to repair Microsoft Visual C++ 2012 Redistributable Package (x64). Please try repairing it by double clicking on the executable at "C:\Users\Janet\AppData\Local\Temp\{E07EDFB4-E419-4C42-BC4D-3457E5A6D09C}\Photoshop_15_LS20_win64\Adobe CC 2014\payloads\Microsoft VC 2012 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2012 Redistributable Package (x64) from Microsoft website - www.microsoft.com

-------------------------------------------------------------------------------------
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Janet Wamsley

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I tried closing and restarting Creative Cloud. I was able to update Photoshop CC and Photoshop CC (2014), so my status now shows I updated them within the past few minutes. But when I opened, closed, and reopened Photoshop, I'm still at verison 14.2.1. x64
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Chris Cox

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You're still launching the CC app, not the CC 2014 app - they are two different versions.
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Janet Wamsley

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Thanks for getting back to me. Could you please send me a link, path. or screenshots from the sign in to Adobe.com to the proper version to what I should be launching the products I need to be updating? (My membership is a photography membership for LIghtroom/Photoshop if that makes a difference.) It would be extremely helpful if I could be confident that I'm going to the right place so that I'm not spending time waiting for an update that will ultimately be useless to me. I would greatly appreciate it.

Thank you very much indeed.
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Chris Cox

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You download both versions through the Creative Cloud application. Both applications are installed on your system. But you keep launching the old application instead of the new application. Just launch the newer application.
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Janet Wamsley

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Thank you for the encouragement in letting me know that I have downloaded both versions of Photoshop. My next question will be -- I have one icon on my desktop that I downloaded through Creative Cloud. It evidently leads me to the old version. When I go to my Creative Cloud listing, it tells me that I have updated both versions. It also tells me that I have installed Photoshop 2014 and that I can view tutorials.

Is there a tutorial, link, screenshot, or path that will lead me to how I can go to do what I need to do to make sure that the icon on my desktop leads to the newer version, so that I can launch it.

Thank you again for all your help.
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Chris Cox

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Go to the start menu, or the Applications folder, and select Photoshop CC 2014 instead of Photoshop CC.
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Janet Wamsley

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Thanks again for getting back to me. Evidently I'm still not in the right place, since I still see only the standard screen mode as active, and the 200% option is still grayed out .

I searched for Adobe Photoshop CC 2014 in Windows 8.1. It took me to a splash screen that said Adobe Creative Cloud. Photoshop CC 2014 release. When I opened it, the About Photoshop link in the Help menu said it was version 20140730.r148.x64. When I clicked on updates,the Adobe Application Manager came up, and all the applications were up to date.

I'm looking forward to seeing the new version, and to finding out how to get there.

Thanks much.