PS CC 2014 and LR 5.5: Save in PS impossible

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Updated all my currently used CC progs, incl. LR 5 to 5.5 and PS CC to CC 2014.

One major part in my work-flow is sending files from LR to PS, then work on them and save them back [automatically as new files, PSDs usually]. All via Adobe's built-in features, that is, right-clicking a file->Edit in. That worked great and without a hitch with LR 5 and PS CC - it doesn't work well with 2014 and 5.5.

I can send files - TIFF, NEF, DNG, JPG, PSD - from LR, they open up in PS, I can work on them. When I save them I get a message for some ominous program error, which includes the full path from where the original photo comes. Neither does PS overwrite files nor does it save beside the originals with an amended name [automatically added 'Edit'].

Using Save As, then choosing another path works.

In one case I actually lost a file, when I decided to not save my changes at all. Going back to LR the original file had vanished, it had been deleted completely from the HD, wasn't even in the recycle bin.

All on Windows 7-64.
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Dierk Haasis

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Posted 4 years ago

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Steve Sprengel, Champion

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What does this "ominous" error message say?

Most people can't even Edit in PS CC 2014, and the fix is to uninstall and reinstall PS CC 2014. Did you have to do that? If not, can you try doing that, and see if things work any better?
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Dierk Haasis

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Since I 'was struck by the 'Photoshop not defined' bug I did uninstall and reinstall already.

For the exact message see attached screen grab.

This one shows what happens when I decide to not save my work.

Obviously the file had been there before closing PS without saving. The drive in question is connected and working. [I did check with other drives.]
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Steve Sprengel, Champion

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So are you saving over the top of the LR file from PS? The dialog from PS doesn't show the end of the filename so it's not clear from the two screenshots. What may be happening is that PS is able to delete the old copy of the file but cannot save over the top of it for some reason. It is possible that there is an orphan temporary file in the folder that should be the new file saved out of PS. Of course that doesn't help get back the original file.

One reason weird things can happen during a save is that plug-ins were copied from the older PS to the newer one and there are duplicates of File Format handling plug-ins in different folders. Could that have happened in your case?

The "-Edit" added to the end of a filename happens when PS is set up as a third-party editor so LR doesn't attempted to do the special LR-to-PS integration and merely writes out a new file and sends that filename to the third-party editor, in this case PS. It shouldn't normally happen when your are doing a regular LR-Edit-In-PS command using the LR-to-PS integration mechanism. I mention this because you say that your files don't have -Edit on the end of them when you do a Save As, and I'm pointing out that LR is the one that puts the -Edit on the end on the way to PS, not something that PS adds.

With LR 5.5 and PS CC 2014, something was wrong with LR 5.5 where it wouldn't open properly and downloading and installing the standalone usually fixed that and/or wrong with PS CC 2014 where it wouldn't open a photo after an Edit In from LR 5.5 and a reinstall of PS C S CC 2014 usually fixed that. There is the added complication of PS CC and PS CS6 also being allowed to run alongside, but only one entry in the registry for what program Photoshop is when started from other programs, so there can be a problem when things aren't installed in a order that the installer is designed to modify the registry keys to point to the newest product.

Your situation seems unique and more messed up than people's usually problems after CC 2014 and unless Adobe has your machine in-house to investigate I doubt they could figure out what exactly is wrong, so it maybe be up to you to try various uninstalls and reinstalls and perhaps CS Cleaner to get things back up and running. What I mean is that unless Adobe has seen a situation several times and can reproduce it on a testbed system in-house, they are unlikely to have a recommendation as to how to fix it.

The standard things to do when something is wrong is to reset preferences, either in LR or PS, uninstall, reinstall, PS, then LR, and if that doesn't work, uninstall, run CS Cleaner, then re-install PS, then LR. The reason to install PS first, is so LR sees where PS is installs and can set up the LR-to-PS integration.
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Dierk Haasis

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Just for good measure, that is to have the information if anyone is interested.

Steve, the file name is visible twice in the second image. In this case it is a TIFF, which I wanted to overwrite with my PS work [since I used layers etc. no loss]. I did encounter the same with a JPEG [the one I lost but could restore from a backup].

I do know when PS/LR add the Edit suffix, only mentioned it earlier as I had the same problem hitting such a case; it shouldn't as no original file would be overwritten [which is the purpose of the suffix].

No temporary file anywhere, no plug-ins that could interfere AFAIS, but I might miss some of the widely distributed folders from Adobe. I have looked in the program path, the %APPData% paths.

I will look further into this, and report any findings.