Elements 9: program errors

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  • Updated 7 years ago
  • (Edited)
I recently installed PS9 software that came w/Bamboo tablet. Was using PS3 prior. When I tried to do various applications in PS9 (working w/layers, enhancing, random things) I get message, "cannot complete request due to program error." I uninstalled / reinstalled PS9 and it worked for a bit, then again today I get the program error message. What can I do? I dont want to have to keep installing uninstalling.
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Kaaren Anderson

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  • frustrated

Posted 7 years ago

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Chris Cox

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I think you mean Elements, not Photoshop (since Photoshop 3 is ancient, and 9 is still kinda old).
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Ken

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That error message means that you're trying to do something that is not available for the layer that's active.

For example, using the Clone tool on an empty layer or applying an effect when the layer's mask is active.

Ken