Photoshop: Appearance/color of image changes in full screen modes

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  • Updated 4 years ago
  • (Edited)
PS6, Win7 64 bit, GEforce video: If I edit a colour image and use the "F" to to get rid of photoshop decoration, the presented image is as expected. If I convert the image to Monochrome and use the "F" key, the clean B&W image changes colour - the full display with all decoration is appropriate but when the "F" key is pressed to remove decoration, I see the following:



If I use a gradient map to convert to B&W, all display with the "F" key is appropriately toned B&W.

Is this a known problem, have I miss-set an option in PS6, or do I have something possibly wrong with my system?
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Tony Field

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Posted 7 years ago

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Chris Cox

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Looks like something is going wrong with the color management in fullscreen mode.

Have you tried disabling the GPU in Photoshop preferences, or turning down the GPU settings from advanced to normal or basic? (then relaunch and reload the image)
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Tony Field

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GPU settings of advanced, normal, or basic do not change the colour change effect.

If I disable "Use graphics processor" the F-key works properly without colour changes. Seems like this is a reasonable short term solution.

I will be picking up a new computer this summer - are there any recommended video cards?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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It may help to simply updated your video driver. Determine what video card you have and go directly to the manufacturers website (nVidia or ATI/AMD) and download the latest driver.
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Chris Cox

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It's also still possible that this is a Photoshop issue (if the driver update doesn't solve it).
We'd need to know the GPU model, driver version, and the profiles for the document and the display to try and reproduce it.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Tony,

It may help if we can could see your Photoshop System Info. Directions for sharing your system info from Photoshop:

http://feedback.photoshop.com/photosh...
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Tony Field

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Installation of the new driver from nvidia had no change on the representation of the monochrome image in full screen mode. The driver configuration is:



The monitor is an HP LP2475W.

I cannot load the ICC profile (generated by i1-Pro) into this message - seems like the binary data in the profile precludes attachment.

I am not sure what you mean by the profiles for the document and display. Here is my guess: the top is from the original colour image and the bottom is from the Image->Mode->Monochrome conversion....

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Thanks, but the Photoshop System Info that I requested above is something we'd also need.
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Chris Cox

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Document colorspace there is sRGB, so we don't need that profile.
But your display profile could be involved. You'd have to post it somewhere else to get it to us (dropbox, yousendit, google drive, etc.).
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Tony Field

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The ICC profile for the monitor is on:

http://tphoto.myphotos.cc/files/adobe...

Photoshop system info...

Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:15, Stepping:11 with MMX, SSE Integer, SSE FP, SSE2, SSE3
Physical processor count: 4
Processor speed: 2405 MHz
Built-in memory: 8191 MB
Free memory: 5982 MB
Memory available to Photoshop: 7241 MB
Memory used by Photoshop: 68 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce GTS 250/PCIe/SSE2
Display: 2
Display Bounds:= top: 0, left: 0, bottom: 1200, right: 1920
Display: 1
Display Bounds:= top: 156, left: 1920, bottom: 1236, right: 3840
Video Card Number: 1
Video Card: NVIDIA GeForce GTS 250
OpenCL Unavailable
Driver Version: 8.17.13.142
Driver Date: 20120515000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode: 1920 x 1080 x 4294967296 colors
Video Card Caption: NVIDIA GeForce GTS 250
Video Card Memory: 1024 MB
Video Rect Texture Size: 8192
Serial number: xxxxxxx
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: C:\Users\tony\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 449.1G, 371.9G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set

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A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/01/18-15:07:40 66.492997 66.492997
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libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
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pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
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Required plug-ins:

Accented Edges 13.0
Adaptive Wide Angle 13.0
ADM 3.11x01
Angled Strokes 13.0
Average 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Bas Relief 13.0
BMP 13.0
Camera Raw 7.0
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
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Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
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Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
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Film Grain 13.0
Filter Gallery 13.0
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
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Mezzotint 13.0
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Mosaic Tiles 13.0
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Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Picture Package Filter 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
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Wave 13.0
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ZigZag 13.0

Optional and third party plug-ins: NONE

Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Installed TWAIN devices: NONE
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Tony Field

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My system has two monitors attached to the video card. The Photoshop working monitor is the HP LP2475w and the scratch monitor is a BenQ E2420HD. Then nvidia card as designated the Benq as monitor #1 and the HP as monitor #2. The ICC profile for the Benq is:

http://tphoto.myphotos.cc/files/adobe...

For a test I have never done before, I moved photoshop to the Benq monitor. This monitor displays a colour cast even in the colour image without using the "F" key. The top is the colour image and the bottom is the monochrome.



While saving another test, I noticed that if the "save for web" dialogue box were placed across the boundary between the HP and the Benq, the part on the HP monitor side is "accurate" while the part of the box on the Benq monitor side had the additional magenta cast. This is illustrated in the right 20% of the preview image which is where the screen boundary happens.

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Tony Field

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One final note for this evening :)

Using the same and other images on Photoshop CS5, I get the identical results. The F-key works properly when the graphics processor is turned off. Tonal variations happen when the processor is enabled.

Probably the reason I never noticed this problem before is that I almost invariably convert to b&w with an adjustment layer rather than Image->Mode->Monochrome and never use the Benq monitor for processing images (other than a repository for the photoshop tools).
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Tony Field

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and... If I use the Benq monitor for image display with PhotoMechanic or the FastStone image viewer, no colour issues are noted. Both the HP and Benq were calibrated with the i1-Pro and have almost identical colour characteristics with such programmes.

If I open Lightroom4 on the HP monitor, colour is appropriate. If I open it on the Benq monitor, the images have a magenta cast (only the thumbs, preview, and develop screens - the LR4 window and text are appropriately black/white/grey).

I can move the LR4 window between the HP and Benq. On the HP, the colour becomes "normal" after about 1/2 second. If I move it to the Benq, it becomes magenta casted after about 1/2 second.
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Chris Cox

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I don't see anything obviously wrong with the profile, but something certainly isn't liking that Benq display when color correcting for it.
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Tony Field

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Thanks Chris and Jeffrey,

I recalibrated both monitors with the i1-Pro. No visible change was noted on either the HP or Benq in terms of general contrast/colour when using viewing software such as FastStone etc.

However, after recalibration, the above problems PS-CS6 and Lightroom4 vanished. All tones are appropriate with no colour cast in Monochrome or any other mode.

It seems as though there must be an issue/corruption with the ICC profile that was being used. I have no facilities to examine the original/new versions of the profile. Is there any software that can appropriately read the profiles? It would be nice to determine what caused the apparent corruptions.

I very much appreciate your patience and help,

tony
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Chris Cox

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Apple's ColorSync Utility, or ColorThink.
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Tony Field

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I located a ICC profile viewer "donated" by HP:

http://www.color.org/profileinspector...

This is certainly not of the informative quality of ColourThink, however it is FREE and runs on Win7.

I could see nothing amiss when comparing the original and new versions of the respective HP & Benq profiles.

Again, many thanks,

tony
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Bob Yourmom

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I have Photoshop CS6 (updated Jan, 2015) and I have the AMD Firepro W8100 and I too noticed that when I go to full-screen mode, the monitor moves the color gamut to more of a sepia toned color than white canvas. this is no bueno. I hope that Adobe can address this issue and work with AMD and Nvidia to fix it.

update #1:

I am using the Dell UltraSharp U3011 30'' (1600p) as my main screen for photosop w/ 2 other for multi-tasking.

my other monitors are: Dell Ultrasharp 24" monitor (1200p) & a Samsung SyncMaster203B (1050p)

I tested my other Dell monitor (24" ultrasharp) with photoshop switchhing between full-screen mode and standard mode and to my surprise there is hardly any tone shifting in my image.

This is making me suspect that my color setting in the Dell 30" U3011 Ultrasharp is too blame. More testing will be required.

...to be continued.

Update #2: PROBLEM SOLVED (for me atleast)

Got a tip on other thread....http://feedback.photoshop.com/photosh...

This is what I did...

Switching from Basic to Normal Drawing Mode under Advanced Setting in Graphics Processor Settings.

Preferences ---> Graphics Processor Settings (lower right box) --->Advanced Settings ----> Drawing Mode drop down menu (change BASIC to NORMAL or Advanced)

fyi. my GPU is the AMD Firepro W8100.