Photoshop: App is saying it's in a 7-day trial

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  • Updated 8 months ago
  • Solved
  • (Edited)
Hi, I have Photoshop PS and LR, which is paid until November. When I tried opening PS it is asking if I want to run a 7 day trial, I cannot open my PS. Any help much appreciated
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Dougie Oliver

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Posted 8 months ago

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Steve

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Do you have the Adobe Creative Cloud desktop app installed? You should be logged in there. Check the upper right of the Window to see if you are logged in. If you are not logged in, you should be able to login from Adobe CC. If you don't have the app, go to https://www.adobe.com/creativecloud/desktop-app.html
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Dougie Oliver

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Got it, thanks for pointing me in the right direction
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Also, make sure you log in with the email address that is your name and not the hotmail email address you've used to log in here.
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Dougie Oliver

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Up and running, thanks for the help