Photoshop: Update hangs at 43%

  • 1
  • Problem
  • Updated 6 months ago
  • (Edited)
PS update hangs at 43 % AGAIN
Photo of Lisan van Os

Lisan van Os

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Posted 6 months ago

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Photo of Mohit Goyal

Mohit Goyal, Sr. Community & Social Support Consultant - Digital Imaging

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Hi Lisan,

Try the below steps and let us know if that helps.

Please close all the Adobe applications.
Sign out from the Creative Cloud Desktop app.
Restart your machine
Sign-in to the Adobe Creative Cloud Desktop app and try updating Photoshop again.

Thanks,
Mohit 
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Lisan van Os

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Hi Mohit. Nope. Don't work. This has becoming a common problem. EVERY CC update the same problem. AE and PS hanging at 43% update. The rest at 46% My laptop wth the same structure has NO problems. Reinstall again and again and again and........ *^&*&^&^^*&&^%
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Have you tried using the cleaner tool, then reinstalling? https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html