PHOTOSHOP - says file not compatible with this version

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Photo of Bayan Alhbaili

Bayan Alhbaili

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Posted 3 years ago

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Photo of Chris Cox

Chris Cox

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More information would help.

This error normally comes up because the file has been corrupted on disk. Sometimes it occurs because you managed to create and save more than 8000 layers (the limit in Photoshop), or some other data that should not have been allowed in the file due to application limits.

If you can zip the file and post it somewhere, I can take a look and see what specifically is unreadable.  In some circumstances, I might be able to recover parts of the file (can't guarantee anything - most of the time the files really are damaged on disk and unreadable).