Photoshop: Unresponsive and grey, no features are visible. (Windows)

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  • Updated 6 months ago
  • (Edited)
Photo of Lena O Driscoll

Lena O Driscoll

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Posted 6 months ago

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Photo of David

David, Official Rep

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Hi Lena,

I'll be honest -- I've never see this before.  But let's see if we can figure this out.

Has this ever happened before?  Have you tried to relaunch Photoshop?  Reboot the computer?  Which OS are you running?  Which version of Photoshop?  Could it be an issue with your video driver and/or card?  Have you changed it lately?  Have you checked for updates?

Thanks,
David