Express 5.2: App is really slow on iOS 10.3

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  • Updated 1 year ago
  • (Edited)
Ever since the 5.2 update, the app is really slow - in everything. Particularly when applying a preset filter. I've also had the app freeze up and crash. But please note I'm also using iOS 10.3.2 beta, so it's hard to figure out which (or both) are to blame.
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Dean Wilcox

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Posted 2 years ago

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KUSHA CHOPRA, Employee

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Hi,

Sorry for the issue you are facing. It would help us debug the issue if you can provide some more information-

1. Which device you are using ?
2. Exactly what all edits you are applying ?

Thanks,
Kusha
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Massimiliano Rojos

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IPHONE SE
All filters are slow
(Edited)
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Dean Wilcox

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HI have an iPhone 6s. All of the adjustment controls are slow. All of the preset filters like Vibrant, Autumn, Spring, etc. are very slow to apply. I've used PS Express for a few years, so I know how it should perform.
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KUSHA CHOPRA, Employee

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We are investigating this. Sorry for inconvenience.

Thanks!
Kusha
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onsen apeshit

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i have the same problem; but i updated my iphone 6 after the 5.2 update and it was painstreakingly slow even before ios 10.3. loading times are long or the app freezes, and these kinds of things happen quite often, too. 
and i would also like to add that i find it a bit unfortunate that the photoshop app becomes more and more similar to instragram and other such apps, with all its pre-installed filters etc. i think this is not the way any photoshop product should go.
(Edited)
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Joao Rui

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Indeed. It's extremely slower now. Didn't use to be like this
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Dean Wilcox

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I have found that if I log out of Adobe CC, then the functions are back to normal - but some of the filters I use are unavailable until I sign back in. If I do sign in, at first things seem OK, but the app gets progressively slower with usage.