Photoshop CC: Type tool file corruption

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  • Updated 2 years ago
  • (Edited)
Hi,

I am not a tech wizard, but I am a photographer who is frustrated. Operating on an iMac OSX with a 2.7 GHz intel Core i5, 8 GB 1600 MHz DD R3 I am seemingly experiencing PS File corruption. It seems to have started yesterday without any reason or incident. And it seems to only occur when the text tool is used and then I click on that layer to solidify my text. Below is a fe images of what I am experiencing. I have used images from different cameras, card readers and different external hard drives as well as images saved directly to the iMa : images that are 5 years old and some a year and some last week and everything in between... all images result in the variation of effects as below. Please help. Deadlines seem to come with these problems and I have no clue how to fix this. Thank you for any and all information in advance.

Kindly,
Nicole
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Nicole Kahn

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  • frustrated and angry

Posted 3 years ago

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Nicole Kahn

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Sorry for all my typos above. I wrote fast in a fit of frustration never spell checking. Thanks again for all the help. :-)
Here is another image.
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Chris Cox

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What OS version are you using?

Does this problem go away if you turn off GPU drawing in Photoshop (and relaunch the app)?
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Nicole Kahn

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Nope unfortunately. I have done that several times and it always starts again. Sometimes after a few images edited, but now it seems that I cannot even get any edited without this occurring once I use the text tool. :-(
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Nicole Kahn

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OS X , 10.9.5
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Nicole Kahn

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And now in my attempt to find a work around so I can finish a deadline LR doesn't want to export any images with my watermark on them. The watermark option is checked and when I reopen my file in its saved location, no watermark.
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Nicole Kahn

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I apologize for all the entries, but I also want to point out that I just updated LR an hour ago and now I am having the watermark not appearing on exported images all of a sudden. NEVER has this been an image. Seems like there is definitely an adobe problem as both products I use are not working properly. What does someone do about this?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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For your Photoshop issue, go to Preferences>Performance... and uncheck "Use Graphics Processor" and restart Photoshop. The problem with the bad driver should go away.
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David, Official Rep

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If Jeff's suggestion doesn't solve your problem, please let us know so we can help troubleshoot this issue further for you.

Thanks,
David
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Nicole Kahn

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Today I did turn off the driver per instructions above. I closed PS and reopened. I got about 10 images in and this happens again. I really could sue some help. This so frustrating.
Thank you
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Nicole Kahn

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I drag my ps created text logo over the image ( which I had been doing for 10 images prior , no problem) and this is what is does. Please help.

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David, Official Rep

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Hiya Nicole,

I have a meeting until 3:45 or so today, but afterward, I'd be happy to try and walk through this step by step with you using a web-hosted screenshare.  I'll follow up with an email, ok?

Thanks,
David
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Nicole Kahn

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David, Thank you sooooo very much!!!
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Padzilla

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Hey Nicole,
Did this issue ever get resolved for you?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Based on the UI in the screen shots, it looks like this was occurring with CC 2015.0. Let us know if you're able to reproduce with CC 2015.1.2.