Photoshop CC 2019: Spontaneous corrupted files

  • 1
  • Problem
  • Updated 1 month ago
  • (Edited)
Hi, since the update to version 20.0.1 some of my photos got
corrupted a few days after they have been saved as PSDs. In some cases they
can ́t be read at all (also not displayed in Bridge), in other cases they got a partially yellow tint or strange colored stripes.

I have tried disabling the GPU in my preferences, but with nosuccess.


Graphics processor is NVIDIA GeForce GTX 770.

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Tobias Winklmann

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  • frustrated

Posted 1 month ago

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TangCanada

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If this is not user error it looks like life is getting more and more dangerous as a photoshop user.... suppose I shot a wedding and Photoshop destroyed my photos.. ..?
Yeah I hear ya, pull the backups.... and repeat the process.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Looks similar to cases where there's a hardware failure (usually a failing hard drive, connection or removable media).
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Tobias Winklmann

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Sounds plausible...  I also noticed today, that this problem only occures on PSDs that were saved onto our company ́s server.